Life and Health Insurance Agent and Lead Ophthalmic Technician

SHANA K. LAMOTHE

**** ****** ***. ***. *, Takoma Park, MD 20912 202-***-**** *************@*****.*** OBJECTIVE

To obtain a lead ophthalmic technician position where I may showcase my leadership abilities while displaying my broad experience in the healthcare industry as a technician in both general and surgical environments along with health & life insurance.

EDUCATION

Medical Billing and Coding Course June 2024-August 2024 Associate, degree: Psychology Fall 2003 – Fall

2005 Montgomery College Takoma Park, MD

Certificate: Ophthalmic Medical Personnel June 2002-June 2004 Georgetown University Washington, DC

Professional Experience

Health and Life Insurance Agent September 2022- til present Family First Life /Aflac/ World Financial Group/ United America Financial/ Sure LC

● Licensed in Eight Different States: AL, D.C., PA, LA, SC, TX, TN, MD

● Assisted clients on being proactive with their health benefits through Supplemental Health Insurance and General Health Insurance.

● Assisted with clients aptitude of life insurance benefits and life insurance for families. Such as: Education, Tax benefits, Living Expenses, Mortgage Protection, Retirement, Final Expenses, etc.

● Facilitated several cultural events in Baltimore, MD where I informed potential clients about insurance coverages and benefits along with investment planning.

● Visited top client locations throughout the DMV such as Amazon, and medical doctor offices to conduct free workshops on health and life insurances to subscribing staff members and family coverage.

● Utilized Microsoft Office Excel Application and Google Numbers Application to retain client information and communications.

● Managed client accounts, making sure accounts stayed active and assisting clients with further concerns and offering additional coverage that will assist clients and their family needs.

● Taught pre-license course to assist in passing state exam. Dr. Schefkind Eye Care, August

2021-September 2022

Ophthalmic Technician Alexandria, VA

● Performed duties as a Surgical Counselor

● Recorded all detailed patient data (PHI Data) in Electronic Medical applications.

● Maintained Doctors Ophthalmic instruments.

● Assisted with patient communications and scheduling appointments.

● Refilled patient medications prescriptions.

● Gather appropriate data information to execute diagnostic testing.

● Assisted doctors with pre-surgical preparations and prepared patients for minor procedures (Yag Capsulotomy, LPI, SLT, and Chalazion removal, etc.)

● Maintained doctors’ office inventory and monitored equipment life cycle and depreciation.

Dr. Arlene Murray M.D. September2020-August2021

Lead Ophthalmic Technician Lanham, MD

● Performed all duties as a Surgical Counselor

● Assisted doctors with pre-surgical preparations and prepared patients for minor procedures (i.e. Yag Capsulotomy, and MLT, Durysta and Dextenza inserts, etc.)

● Recorded all detailed patient data (PHI Data) in Electronic Medical applications.

● Maintain Doctor’s Ophthalmic instruments, exam lanes, and surgical sites.

● Gather appropriate data information to execute diagnostic testing.

● Assisted in administrative work such as filing, patient medication, data entry, etc. Washington Eye Specialists. January 2018-July

2020 Lead Ophthalmic Technician Washington,

DC

● Assisted doctors with minor office procedures (i.e., Avastin, Eylea injections, chalazion removals, Kenalog Subtenon steroid injections, Pan-Retinal Photocoagulation laser, YAG laser, and SLT laser).

● Obtained appropriate data information to execute diagnostic testing.

● Counseled and prepared patients with pre-op and post-op instructions for cataract surgeries and other minor surgical procedures.

● Recorded patient data in electronic medical records, scribe minor procedures.

● Assisted patients on how to install contact lenses.

● Maintained doctor’s surgical instruments, exam lanes, and surgical sites.

● Assist in administrative work as needed (i.e., filing, patient medication, data entry, etc.).

● Maintained doctors’ office inventory and monitored equipment life cycle and depreciation.

Dr. Fredrick Isaacs, M.D. February 2017- Dec. 2017 Lead Ophthalmic Technician Olney, MD

● Assisted doctor in minor office procedures (i.e., Avastin, Eylea injections, chalazion removals, Kenalog Subtenon steroid injections, Pan-Retinal Photocoagulation laser, YAG laser, and SLT laser).

● Gather appropriate data information to execute diagnostic testing.

● Would counsel and prepare patients before minor surgical procedures.

● Recorded patient data in electronic medical records; scribed minor procedures.

● Assisted patients on how to install contact lenses.

● Maintained ophthalmic instruments, exam lanes, and surgical sites.

● Assist in administrative work as needed (i.e., filing, patient medication, purging records, data entry, etc.).

The Laser Eye Center. May 2015 - January.

2017 Surgical Technician Tysons Corner,

VA

● Assisted doctors in corrective vision surgery (i.e., Lasik, PRK, and KAMRA Inlay surgeries).

● Managed diagnostic testing and administered IFS Intralase Laser-Wavelight, FS200 FEMTO Second Laser, and Wavelight EX500 Excimer Laser.

● Counseled and prepared patients with pre-op and post-op surgical instructions.

● Recorded patient data in Zubisoft IBRA Outcome Analyst System.

● Maintained ophthalmic instruments, exam lanes, and surgical sites.

● Assist in administrative work as needed (i.e., filing, patient medication, purging records, data entry, etc.)

● Traveled to different site offices and assisted in minor surgeries as needed. Eye Doctors of Washington November 2013 – April

2015 Lead Ophthalmic Technician Washington,

DC

● Gathered diagnostic testing for glaucoma and cataract surgeries (i.e., Istent, Chalazion removals, Kenalog Subtenon steroid injections, Pan-Retinal Photocoagulation laser, YAG laser, and SLT laser).

● Counseling and preparing patients before minor surgical procedures.

● Assisted in glaucoma studies; assisted in taking diagnostic images and gathering information as needed.

● Maintained ophthalmic instruments, exam lanes, and surgical sites.

● Traveled to different work sites to run and manage office Diopsys - VEP/ERG diagnostic testing.

● Recorded patient data in electronic medical records; scribed minor procedures. Skills & Technical Applications

Vision check Refraction (using plus and minus cylinders), PAM testing, BAT testing/glare testing, Afferent pupil testing, EOM testing, CVF testing, Slit lamp exams - Applanation tonometry, Eye dilation testing, OCT-optical coherence tomography - Retinal photography – Optos, Humphrey Visual Field and FDT-frequency doubling technology Diopsys, Osmolarity testing/inflammatory testing, Allergy testing, Corneal pachymetry, Keratometry \Auto-refractions, Color vision testing, Corneal topography testing, A-scan measurements, Wave scan testing, Surgical Coordinator, Cataract Surgery, Corrective Vision Surgery, Apple iOS, Android OS, Microsoft Office suite 2007, Microsoft Office suite 2010, Microsoft Office suite 2011 for Mac, Microsoft Office suite 2016, Microsoft Office suite 365, Microsoft Office Teams, SharePoint, Google Docs

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