Customer Service Office Manager
Resume:
Skills
Professional Experience
Tom Inmany
Stockton CA
**********@*****.***
Strong customer service skills
Proficient in computer operations and
typing
Exceptional problem-solving abilities
Experience in leadership and guidance
Office Management
Administrative Support
May 2023
to
Current
NCS Ventures Inc. Lodi
Office Manager
Assisted with the preparation of budgets, forecasts and financial statements. Developed and implemented office policies and procedures. Reviewed contracts for accuracy prior to signing off on behalf of the company. Created spreadsheets in Excel to track data such as vacation requests, sick days . Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
April 2011
to
April 2023
LKQ AUTO PARTS Stockton
Warehouse Associate
Conducted thorough quality control inspections on parts, ensuring adherence to strict standards for customer satisfaction
Packed parts with precision, minimizing transportation damage and ensuring safe delivery
Efficiently loaded and unloaded trucks, optimizing productivity and handling diverse products
Executed precise picking and putaway tasks, organizing warehouse inventory for easy retrieval
Streamlined loading procedures through strategic consolidation, resulting in timely customer deliveries
Maintained a safe and organized work environment by following instructions and best practices
Verified and documented forms and log books accurately to ensure compliance. February 2002
to
September 2008
JAPANESE AUTO PARTS Stockton
Office Associate
Proficiently managed general bookkeeping duties, maintaining accurate financial records and transactions for precise and up-to-date accounting Implemented efficient inventory control measures, meticulously tracking and organizing stock levels to enhance warehouse efficiency and minimize stockouts Delivered exceptional customer service, promptly addressing inquiries, resolving issues, and ensuring customer satisfaction to uphold a positive brand image Conducted minor auto repairs, utilizing technical expertise to diagnose and fix automotive issues, while also efficiently ordering required parts for repair work. Education and Training
September 2003
to
January 2007
LOWE'S COMPANIES, INC. Stockton
Night Stocker
Managed receiving, shipping, and inventory integrity by executing accurate and timely merchandise handling
Utilized heavy equipment to optimize product transportation and storage, ensuring efficient organization and easy accessibility
Developed and executed effective strategies for attractive product displays and precise price labeling
Delivered exceptional customer service by promptly addressing inquiries and fostering a positive shopping experience.
San Joaquin Delta College Stockton, CA
Associate of Science: Business Administration And Management
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