SHARON KOOZ
***********@*****.***
Port Saint Lucie, FL
PROFESSIONAL SUMMARY
Friendly, skilled professional with strong background in office and retail environments with over 40 years of experience seeking an opportunity to apply my knowledge while developing new skills. Hard working, reliable and customer-oriented individual who is skilled at tackling administrative and customer-oriented tasks in a fast-paced environment.
Education
Experience
Las Comp Institute of IT
Certification of Completion
Medical Administration
Wayne, NJ
2016
Medical Records Clerk
Interim Health Care Port Saint Lucie, FL
October 2023 – January 2024
Contacted Physician’s offices to obtain Physician’s signatures and Medical Records for patient’s home healthcare needs
Entered notes in patients’ files regarding my requests to Physician’s office
Scanned/Attached documents to patient files
Answered incoming inquiries from Physician’s offices
Protected patient files and shredded sensitive data in compliance with HIPAA
Prepared patient packets for Home Healthcare Nurses
to distribute to patients at start of care
Medical Receptionist/Insurance Verification
Dr. Joseph J. Katta, MD Port Saint Lucie, FL
July 2021 – July 2023
Answered incoming calls from patients, providers and
Insurance companies
Verified patient insurance eligibility with insurance company before appointment
Responsible for obtaining all referrals and authorizations from primary care provider before appointment
Scanning/attaching records, referrals and authorizations to patient’s chart
Checked out patients and gave necessary paperwork and scheduled follow-up appointment
Collected co-payment/co-insurance
Retail Reset Merchandiser
Apollo Retail Specialist Morris/Sussex County, NJ
March 2019 – May 2021
Reconfigured shelving to precise arrangements
Executed planograms, signage and resets smoothly to meet retailer time lines
Re-tagged shelves with new pricing
Completed required paperwork before shift end
Carried out high-quality work with little oversight
Retail Non-Foods Clerk
Shop Rite Wharton, NJ
September 2015 – December 2018
Ordered, stocked and rotated merchandise according to
store merchandising layouts
Performed diversified functions including inventory counting, proper pricing lables and signage
Completed all daily tasks and special assignments with an efficient and quality-driven approach with little or no oversight
Welcomed customers into store and answered and helped them located items.
Maintained a good working relationship with co-workers and management
Upsala College
Associate of Arts
Accounting
East Orange, NJ
1983
Belleville High School
High School Diploma
Belleville, NJ
Skills
Customer service-oriented
Multi-line telephone skills
Organization
Insurance Verification
Insurance Referral/
Authorization
Medica terminology
HIPAA regulations
Payment credit/collections
Data entry of electronic
health records (EHRS)
Time management
Planning/execution
Visual merchandising
POS systems
Accurate and detailed
Reliable and punctual
Team player
Multi-tasking