Scrum Master Continuous Improvement

Priyanka Vyas

**************@*******.*** 972-***-**** Texas

Professional Summary

Results-driven Scrum Master with overall 5+ years of experience in leading agile transformations and managing high-performance teams. Expertise in cloud migration, cost optimization, and service enablement, with a proven track record of delivering complex projects on time and within budget. Adept at fostering collaborative environments and continuous improvement, ensuring the successful delivery of business value and technical solutions.

Education

Bachelor of Arts

Bachelor of Arts, India 2009

Certifications

Certified ScrumMaster® (CSM)

Scrum Alliance

Certification Date: Feb 2024

Professional Experience

Scrum Master United Health Group January 2023 – Present

Projects:

1.Cloud Cost Optimization Initiative:

oObjective: Optimize cloud spending and reduce overall costs.

oKey Responsibilities:

Implemented FinOps practices to track and manage cloud expenditures.

Engaged with stakeholders to prioritize cost-saving measures.

Facilitated collaboration and teamwork among cross-functional teams, fostering open communication, active listening, and conflict resolution to ensure successful sprint deliveries.

Cultivated a culture of transparency, trust, and continuous learning, promoting Scrum values and principles to improve team dynamics and overall performance.

Empowered team members to take ownership and make decisions, providing coaching and guidance to support individual growth and development, and recognizing team achievements.

Fostered an agile mindset across the team, encouraging experimentation, learning from failure, and embracing change to drive innovation and process improvements.

Acted as the primary liaison between stakeholders and the development team, gathering requirements, defining user stories, and translating business needs into actionable features.

Developed and communicated the product vision and roadmap, aligning team efforts with strategic goals and ensuring the successful delivery of key milestones

Guided the team in adopting best practices for resource utilization and cost management.

oAchievements:

Achieved cost savings of $2 million annually.

Improved cloud resource utilization by 40%.

2.Azure Migration Project:

oObjective: Successfully migrate the company’s on-premises infrastructure to Microsoft Azure.

oKey Responsibilities:

Facilitated agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives.

Collaborated with cross-functional teams to ensure seamless migration processes.

Identified and mitigated risks, ensuring minimal disruption during migration.

oAchievements:

Completed migration 3 months ahead of schedule.

Reduced infrastructure costs by 30% post-migration.

Business Analyst Cognib, India Dec 2018 – Dec 2022

Conduct comprehensive analysis of business processes and requirements to develop effective IT solutions

Collaborate with cross-functional teams to identify system requirements and design specifications

Manage system implementations, upgrades, and integrations to enhance operational efficiency.

Create detailed technical documentation, including system design, user manuals, and training materials.

Analyze system performance and troubleshoot issues to ensure optimal functionality and user satisfaction

Facilitate training sessions and workshops to educate users on new systems and processes

Skills

Agile Methodologies

Scrum Framework

Team Collaboration

Effective Communication

Conflict Resolution

Time Management

Lesson Planning and Implementation

Creating Epics, User Stories, and Features on Azure DevOps

Creating Epics and User Stories on Atlassian Jira

References

Available upon request

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