Customer Service Sales Consultant

Ramiro Rios ***********@*****.***

Pasadena, TX 713-***-****

SUMMARY OF QUALIFICATIONS

Top producing sales professional and expert in mobile industry: Dynamic communicator who consistently exceeds goals and company expectations.

WORK EXPERIENCE

Joe Myers Ford – Houston Tx

Salesman: 08/2020 to 05/2021

• Leveraged outstanding interpersonal skills to greet customers and establish rapid rapport, maintaining a consistent 5-star customer service rating throughout employment

• Leveraged strong teamwork skills to work collaboratively with colleagues toward group sales targets, collectively exceeding 85% of performance metric goals in 2021.

• Leveraged active listening skills to select the most appropriate car models for each customer’s needs, successfully converting 85% of walk-in inquiries to actual sales. T-Mobile – Houston, TX

Retail: 06/2013 to 04/2019

• Up-sold and cross-sold products effectively, driving sales and increasing revenue.

• Engaged customers warmly and provided immediate and dedicated assistance.

• Used consultative sales approach to understand customer needs and recommend relevant offerings. Conns Plus Inc – Houston, TX

Sales Consultant: 12/2009 to 06/2013

• Used consultative sales approach to understand customer needs and recommend relevant offerings.

• Established new customer accounts through perseverance, dedicated cold calling and exceptional service.

• Assisted walk-in traffic with identifying financial needs and goals to provide customized solutions. EDUCATION

Pasadena Memorial High School – Pasadena, TX

• Diploma: 2006

SKILLED

• Bilingual in Spanish and English

• Active Listening Skills

• Excellent Communication Skills

• Sales Experience

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