Customer Service Credit Card
Resume:
[Keyli Espana ][** clematis road]
[Brewster, NY, 10509]
[*************@*****.***]
Professional Summary
Dedicated and detail-oriented cashier with 6 years of experience providing excellent customer service in high-volume retail environments. Bilingual in English and Spanish, with strong communication and problem-solving skills. Currently pursuing a college degree to enhance my knowledge and career prospects further.
Experience
Cashier
A&I Snack Shop, Brewster, NY
June 2017 – Present
● Managed cash register operations, including handling cash, credit card transactions, and returns efficiently and accurately.
● Provided exceptional customer service, assisting customers with inquiries, locating products, and resolving issues to ensure a positive shopping experience.
● Trained and mentored new employees, fostering a collaborative and productive work environment.
● Balanced cash drawers at the end of each shift, maintaining accuracy and accountability.
● Utilized bilingual skills to assist Spanish-speaking customers, enhancing overall customer satisfaction and inclusivity.
Education
[Siena college]
Loudonville, NY
Expected Graduation: [May, 2027]
● Major: [Criminal Justice]
Skills
● Bilingual: Fluent in English and Spanish
● Customer Service Excellence
● Cash Handling and Transaction Accuracy
● Problem-Solving and Conflict Resolution
● Team Collaboration and Training
● Time Management and Multitasking
Additional Information
● Volunteer: [Saint Lawrence O'Toole Catholic Church, Brewster ], [tutoring], [2023]
● Interests: [I am extremely charismatic, enjoy customer service, responsible and hard-working]
References
Brewster Snack Shop
845-***-****- Manager (Mayra)
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