Costumer Service
Resume:
ALEX TUFEL
*** *. **** **. *** York, NY *****
*********@*******.***
OBJECTIVE: SEEKING A DYNAMIC ENVIRONMENT WHERE I CAN SHOWCASE MY PERSONALITY, JOB SKILLS, & DIVERSE EXPERIENCES.
SUMMARY OF QUALIFICATIONS:
Upbeat manner and personality with honed costumer service ability creates repeat success and strong rapport with clientele
Experienced in public speaking in large groups as well as establishing rapport on a one on one basis
Asking many questions of the customer to open the customers mind and establish their need Enthusiastically give product presentations that emphasize the benefit and minimize the cost by establishing value
Gently overcoming customers objections by emphasizing the value thru listening and repeating back to the customer that which is most important to them and emphasizing the benefits of the product / sevice
PROFESSIONAL EXPERIENCE:
P.C. Richard & Son
Sales Counselor 11/2018 - Present
COMBINED INSURANCE 12 /2016 -11/ 2018
Account Executive
Find out customers needs thru using a Needs Assessment Tool Enthusiastically present products customer is most in need Answer customer questions regarding Combined’s products, services & history Use the 5 point response formula to overcome customers objections and close them THE TERRACE CLUB 4/2016 - 12/2016
Sever / Bartender
WALLACE MORGAN 3 /2015 -4/2016
Corporate Trainer/ Marketing Representative
Applying marketing systems toward effectively reaching sales goals Teach and train trainees
Micro management skills
Applying and teaching self motivational skills
Interviewing prospective applicants
Event Planning
Planning & leading business trips
Public Speaking
PEACOCK 9 / 2014 - 3 /2015
Server.
ARTHUR MURRAY DANCE STUDIO 2005 - 2014
Presented and sold student dance programs
Prepared students for dance showcases and competitions Introduce dance steps and movements to first time and former students EDUCATION :
Nassau Community College/ Theater Major
Neighborhood Playhouse/ Acting School
Lawrence High School
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