ARJUN VERMA
********@******.*** 224-***-**** **** South King Drive, Chicago, IL, 60616
https://www.linkedin.com/in/arjunverma123/
SUMMARY
Graduate Network Engineering student with 1+ year of professional experience and 5+ years of experience in Network Infrastructure Security and Information Technology with comprehensive skill set and hands-on experience in Managing Active Directory,Troubleshooting Hardware and software issues, Software Installations, Generating tickets, Managing LANs, Configuring Firewalls, Microsoft 365 administration, and cloud platform solutions and monitoring performance uniquely to deliver value-added solutions and drive success in complex technical environments
EMPLOYMENT
Perficient Systems, IT Support Engineer, Nagpur, India Aug. 2021 - Sept. 2021
In September 2021, I successfully secured the position of IT Support Engineer at Perficient Systems located in Nagpur, India. Throughout the interview process, I engaged in delving deeply into technical inquiries covering a broad spectrum of topics, including Windows and Network trouble shooting, Linux, Cloud computing, and SQL
My decision to defer acceptance of the position stemmed from my desire to pursue an advanced degree. This choice reflects my commitment to furthering my education and enhancing my skill set
Smart Processings, IT Support Engineer, Rewa, India Jan 2021 – Dec 2021
Demonstrated exceptional technical skills in troubleshooting hardware and software issues.
Provided customer support by generating tickets and resolving IT-related queries.
Maintained IT systems to ensure optimal performance and minimal downtime.
Collaborated with cross-functional teams to implement IT infrastructure improvements.
Harrisburg University, Applied AI Intern, Harrisburg, Pennsylvania Jun. 2019 – Jul 2019
Spearheaded 12 distinct problem statements within the domain of Applied Artificial Intelligence, employing Python programming and leveraging prebuilt libraries to streamline solution development optimizing by 5%
Facilitated collaborative efforts among peers by defining strategy and success criteria, fostering a cohesive teamwork environment essential for project success
Pioneered an innovative Python-based AI solution to tackle the Eight Queens Problem, showcasing advanced proficiency in AI algorithms and programming techniques
EDUCATION
DePaul University Jan. 2022 - Current
M.S. Network Engineering & Security
Rashtrasant Tukadoji Maharaj Nagpur University Aug. 2016 - Nov. 2020
Bachelor of Engineering in Information Technology
SKILLS
NETWORKING: Routing & Switching, LAN/Data Center Network Design, Configuration & Troubleshooting, Network Monitoring, Backup and Disaster Recovery Concepts
TOOLS:(NetFlow), Network Management (SNMP, CDP, LLDP), Network Optimization, Performance Monitoring, Level 2/Level 3 support, QoS, WAN/VLAN technologies, Wi-Fi, VoIP protocols (SIP), Routing Protocols (EIGRP, OSPF, RIP, BGP), L2/L3 redundancy
NETWORK HARDWARE: Cisco Routers & Nexus Switches, Juniper Routers & Switches, Cisco ASA/pfsense firewalls Security: Network Access Control, Compliance, Firewalls (Cisco ASA/pfsense), VPN (IPsec, SSL/TLS, MPLS)
SOFTWARE: Bash, Windows PowerShell, Windows Server and Active Directory, Wireshark, YAML using Cisco Modelling Labs, MySQL, Kali Linux, Ubuntu (Linux Administration) VMware, Cisco Packet Tracer, Splunk, AWS Cloud Infrastructure – IAM, EC2, S3101, Kubernetes, Terraform
SOFT SKILLS: Team Work, Time Management, Ability to meet tight deadlines, Leadership, Professional Communication, Result-driven, research-oriented, Customer support, Service improvement, Customer Service Provisioning, Analytical and troubleshooting skills
PROJECTS
Intrusion Detection Using Honey Pots, Capstone, DePaul University Feb. 2024 - Mar. 2024
Implemented a honeypot-based intrusion detection system on the Kali Linux platform to simulate vulnerable systems and attract potential attackers monitoring honeypot traffic and analyzed logs to detect intrusion attempts, developing response strategies for threat mitigation
Engineered automated alerting systems to detect and report suspicious activities, resulting in a 40% decrease in response time and a 25% increase in threat identification accuracy, fortifying the organization's security posture
Achieved a 100% accuracy rate in detecting intrusion attempts: Auto-configuration triggered precise intrusion alerts on the Kali Linux VM, and Manual configuration targeted specific SSH ports (such as port 22 and 83), resulting in accurate intrusion attempt alerts
Network Security Project 2: Snort Alert Analysis with Splunk SIEM, DePaul University Nov. 2023 - Dec. 2023
Architected Splunk dashboards to analyze and visualize Snort-generated security events in real-time, facilitating proactive monitoring; achieved a 40% faster incident response time and reduced security breaches by 25%
Engineered customized Splunk dashboards to deliver real-time insights into Snort-generated security events, enabling proactive monitoring; resulting in a 40% faster incident response time and a 25% reduction in security breaches
Network Security Project 1: Traffic Redirection using Policy-based Routing Apr. 2023 – May 2023
The simulation comprises a scenario where a business network's HTTP server is simulated by a router accepting requests from an attacker simulated by a Linux host machine in a CML environment on port 22 (SSH) and port 20,21 (FTP)
Access control lists are used to define the traffic from the host IP to the destination at ports 20, 21, and 22
After using route - maps to match this traffic, the honeypot router's loopback interface is assigned as the next hop for the chosen traffic
Desktop Voice Assistance, SVPCET, Nagpur, India Sept. 2019 - Nov. 2020
Engineered voice-controlled software in Python/Django, enabling diverse tasks and home device control via verbal commands Developed intuitive voice-activated assistants for streamlined task management and media playback
Simplified user interaction with software, facilitating email management and application control through verbal commands Successfully executed the voice commands with an efficiency rate of 90%
VOLUNTEERING
NET 413 - INTRODUCTION TO LAN TECHNOLOGIES, Mentor, DePaul University Sept. 2022 - Nov. 2022
Mentored 4 to 5 peers in LAN technologies, focusing on Cisco Packet Tracer lab assignments
Utilized Packet Tracer's Linux machine to configure unconfigured network diagrams and IP addresses to hosts and Gigabit Ethernet ports on routers
Orchestrated serial link allocation, and dynamic routing implementation, and provided focused training sessions, leading to a 20% performance increase among peers