Service Technician Master

QUALIFICATIONS & SKILLS

•US Navy Veteran, and CFESA Certified Master Technician in Gas, Steam, Electrical and Refrigeration.

•Expert in diagnosing, assessing, and repairing refrigeration systems, HVAC units (rooftop/ground mount), conventional split systems, compressors, freezers, temp monitoring controls, etc.

•Extensive experience repairing, and servicing compressors, monitoring oil levels, pressure, leak detections, cleaning coils, evaporator units, etc.

•Strengths in testing, integrating, and updating electrical components, system automation controls, building temp monitoring systems, etc.

Background in creating, writing, and implementing MDA's, preventative & predictive maintenance procedures, company best practices and SOP’s.

Drove operational change for better performance by creating and deploying daily, weekly, monthly, and quarterly training for all service personnel.

Proven ability to manage, train, and promote HVAC/R Service Technicians.

PROFESSIONAL EXPERIENCE

Hunter Mechanical, LLC March 2023 - Present

Lead HVAC/R Technician

•Responsible for installing, diagnosing, and servicing refrigerated equipment and HVAC Systems in commercial facilities and buildings.

•Provide onsite troubleshooting and repairing of rooftop HVAC/R units, low-temp compressors, cooling towers, chillers, mixers & slicers, plumbing, medical gas piping systems, and duct work.

•Technical Liaison for clients, tasked with creating and implementing preventative maintenance procedures, operational training, and troubleshooting.

EMR Service Co. May 2021 – February 2023

Lead Service Technician

Diagnosed, troubleshot, and repaired commercial refrigeration systems, air conditioning units, exhaust equipment, compressors, water filtration, building automation & electrical controls.

Developed, wrote, and managed job quotes/bids, creating project schedules, parts and equipment inventory, and equipment maintenance services.

Installed, upgraded, and provided on-call services for new commercial HVAC units, refrigeration systems, cooking equipment and exhaust systems.

Mentor, and trained multiple HVAC/R Field Service Apprentices.

Jay Hill Repairs Co. May 2019 – May 2021

Lead Service Technician

•Spearheaded the development of a new service territory, providing on-call services for diagnosing, installing, and repairing commercial refrigeration, HVAC, and equipment.

•Consulted customers with recommending the correct size and type of HVAC/R systems, providing equipment maintenance and operational training.

•Wrote, and managed job quotes and bids, organized and maintained inventory for truck.

•Maintain CFESA Master Technician Certifications #02-00651 in Gas, Steam, Electrical and Refrigeration.

Food Equipment Service, Inc. 2012 - 2019 & 1992 - 2006

Lead Service Technician / Technical Advisor 2012 - 2019

Maintained CFESA Master Technician Certifications #02-00651 in Gas, Steam, Electrical and Refrigeration, acting as the Liaison between admin office, technicians, and clients regarding any technical service inquiries.

Troubleshot and repaired multiple manufacturers’ commercial pieces of equipment including but not limited to cooking, air conditioning, refrigeration, and exhaust systems.

Wrote quotes and bids for jobs, organized, and maintained inventory for manufacturing groups.

Attended educational training at schools and seminars with new equipment manufactures.

Mentored, and trained multiple HVAC/R Apprentices, molding them into Certified Technicians.

Elmer Schultz Services, Inc. 2006 - 2012

Lead Service Technician

Diagnosed and troubleshot equipment including refrigeration systems, air conditioning/HVAC, electrical automation controls, water chillers, compressors, and exhaust system industry.

Trained technicians on pieces of equipment and aided them in becoming CFESA Certified.

Wrote quotes and bids for jobs; organized and maintained inventory for manufacturing groups.

Aided in organizing and managing the Delaware branch for the company.

Food Equipment Service, Inc. 1992 - 2006

Service Manager / Lead Service Technician 2000 - 2006

Performed root cause analysis, and provided oversite for the troubleshooting, and servicing of commercial refrigeration systems, HVAC rooftop units, cooling towers, chillers, compressors.

Acted as the Lead Service Tech while being promoted to the Service Manager, managing the department including the writing and implementation of company policy, hiring and training all service personnel; facilitating admin and performance of all functions assigned.

Developed, and employed the best business practices to ensure the services and processes supporting the organization go smoothly; demonstrated the ability to manage and direct work of 10 service personnel.

Assessed and responded to customer inquiries in a fast-paced work environment.

Extensive knowledge of project & safety management, equipment maintenance / service.

Managed and negotiated the contracts and agreements with venders and manufacturers, ensuring all jobs are accomplished down to the smallest detail.

Drove operational change for better performance by creating and implementing daily, weekly, monthly, and quarterly training for all service personnel.

Service Technician 1992 - 2000

Assessed and repaired commercial refrigeration, cooking, air conditioning, and exhaust systems.

•Attained Certification as Master Service Technician of CFESA #02-00651.

EDUCATION, TRAINING & CERTIFICATIONS

Service Management (CFESA) 1992

Certificate in HVAC/R - Delaware Technical Institute 1992

Courses in Electrical Engineering - University of Notre Dame

Courses in HVAC/R - University of Texas

Professional Accomplishments:

•First Technician to be a Master Certified Technician in Region 5 of CFESA (1995)

•First Technician to be Refrigeration certified in all of CFESA, passing the Refrigeration Certification test before the course curriculum was published (2002).

MILITARY EXPERIENCE

U.S. Navy 1980-1986

Electrician (Honorably Discharged)

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