Anissa Johnson
Tucson, AZ *****
********@*****.***
• Administrator with exceptional customer-relation and decision-making skills. Strong work Ethic, professional demeanor and great initiative. Excellent communication and computer skills.
Sales for new Clients.
Ability to work independently or as part of a team to meet project deadlines; multicultural awareness with a high level of adaptability.
Microsoft Office proficiency meticulous attention to detail, Excel outlook. Professional Time management
Multi Phone lines
Recruiter experience.
Knowledge of Google and all its' applications (Gmail, Drive, Calendar, Forms, etc.) Knowledge of Microsoft Office Suite
Social Media Management (LinkedIn, Facebook, Twitter, Google+, Pinterest, and YouTube) Authorized to work in the US for any employer
Work Experience
Service Coordinator
Tucson Window and Door - Tucson, AZ
August 2022 to March 2023
Scheduling service for customers with install issue on windows and doors. Order parts as needed.Schedule for each technician. Cashed out new install with quick book. Entered in invoices and received payment in quick books as well. Answered multiple phone lines. Office Manager/Recruiter
Advanced Resource Solutions - Tucson, AZ
December 2012 to June 2022
Administrative Assistant,, Recruited, sourced, interviewed, hired, and onboarded employees for contract, contract to hire, and direct placement roles supporting the Construction Industry. Performed a variety of secretarial duties with an unmatched attention to detail. Acted as a liaison between office staff and customers thanks to excellent customer service skills. Used a complicated spreadsheet program to update and maintain a variety of documents and administrative records with quick books. Recruiter: Positions included but were not limited to Industrial Electricians, Pipefitters, Pipe welders, Sheet metal technicians, HVAC Technicians, Carpenters, supervisors and Foreman. Utilized tools such as LinkedIn, Indeed, Craigslist, and ZipRecruiter. Continually exceeded recruiting metrics which included 100-150 calls a day, 5 interviews a week, and 2 submissions a week Works closely with Program Managers to fill requisitions with the best candidates in a timely manner. Administrative Assistant
Interlinx - Tucson, AZ
November 2011 to August 2012
# Managed daily office operations and maintenance of equipment, maintaining accurate records for all business.
# Supplies.
# Performed regular telephone contact with providers to discuss status of rebelling and reimbursement process to client
# Ensure account Resolution
# Resolution. Managed incoming and outgoing calls Performed accounts receivable duties including invoicing, cash
# Researching chargeback’s, discrepancies, issuing credit memos, reconciliations and responding to customer
# Requests for Documentation.
Receptions
Iota Engineering - Tucson, AZ
December 2009 to August 2011
# Managed incoming and outgoing calls for busy office. Assisted in all areas of administrative work.
# Data entry,
# Receptionist duties, file organization, research and development
# Matched purchase orders with invoice
# Invoicing
# Recorded the Necessary information
Receptionist / Cashier
Discount Cab - Tucson, AZ
December 2008 to June 2009
# Collected Money from employees for their leases.
# Bank reconciliation for deposits
# Answered phones and assigned Cab for Employee.
Administrative Assistant
Humphreys Pest Control - Tucson, AZ
June 1998 to July 2008
# Managed incoming and outgoing calls for busy office Scheduled and confirmed appointments for technicians
# Areas of administrative work including data entry, receptionist duties, file organization, research
# And development
# Accounts receivable duties including invoicing, cash application, and researching chargeback’s. Discrepancies,
Education
High
Cheltenham High School - Cheltenham, PA
Skills
• Recruiting
• Time management
• Social media management
• Multi-line phone systems
• Microsoft Outlook
• Microsoft Office
• Microsoft Excel
• Administrative Experience
• Filing
• Human resources
• Management
• Office Management
• Interviewing
• Research
• Customer service
• Payroll
• Negotiation
• Document management
• Computer networking
• Leadership
• Marketing (7 years)
• Personal assistant experience
• Cash handling
• Clerical experience
• Communication skills
• Construction
• Employee relations
• Writing skills
• Hospitality
• Windows
• English
• Google Docs
• Employment & labor law
• Data collection
• Pest Control
• Computer literacy
• Basic math
• Typing
• Marketing
• Accounting
Certifications and Licenses
Driver's License
Assessments
Data entry: Accuracy — Highly Proficient
September 2021
Entering data quickly and accurately
Full results: Highly Proficient
Work motivation — Proficient
November 2021
Level of motivation and discipline applied toward work Full results: Proficient
Recruiting — Familiar
September 2021
Managing the candidate sourcing and selection process Full results: Familiar
Customer focus & orientation — Familiar
December 2021
Responding to customer situations with sensitivity Full results: Familiar
Attention to detail — Familiar
December 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Familiar
Scheduling — Familiar
March 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.