Customer Service Representative

JIMOH OLOLADE

OLUWABUSAYOMI

CUSTOMER SERVICE REPRESENTATIVE

081******** ************@*****.*** LinkedIn/Portfolio Lagos, nigeria

SUMMARY

I’m an hardworking candidate, skillful in providing excellent customer service. I’m also a motivated team player, experienced in providing exceptional customer service, proven ability to remain and calm and professional in high stress situation while, being able to quickly and efficiently resolve customer complaint I have extensive experience in using multiple communication channels,including phones, email, websites

I have a strong interpersonal skill, and ability to lead and motivate a team to success EXPERIENCE

Customer service representative 06/2020 - 2021

Butomic Gold link llc Ikeja Lagos nigeria

I responded to telephone enquiries and complaint following standard operating procedures

Delivered a good customer service relating to question and promptly resolving basic problems on customer’s account

Greeted customers by name and displayed respectful attitude helping develop reports with customer base, and building lasting relationship A CABIN CREW LICENSE

SKILLS

Interpersonal communication Customer satisfaction Team management Quality control Tool / Technology

LANGUAGES

English Native

Yoruba Native

EDUCATION

Accounting (ORDINARY

NATIONAL DIPLOMA)

DS Adegbenro ICT polytechnic

10/2014 - 06/2016

Accounting ( Higher

National Diploma)

DS Adegbenro ICT polytechnic

10/2017 - 08/2019

AB- INITIO CANON CREW

COURSE

LANDOVER AVIATION BUSINESS

SCHOOL

11/2022 - 12/2022

NATIONAL YOUTH SERVICE

CORPS

NATIONAL YOUTH SERVICE

CORPS

11/2019 - 10/2020

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