Customer Service Level 1

Anupriya Joshi

Date of birth: **/**/**** Nationality: Indian Sex: Female Phone:

+91-992******* (Mobile) Email: ********.*.*****@*****.*** Address: 15 Santivan Society, Chhaprabhatha road, Amroli, 394107, Surat, India (Home)

With a dynamic profession background. I bring a wealth of experience to the table. As a Skilled team manager, I have honed my leadership abilities, guiding teams to achieve their objectively. Mother tongue(s): GUJARATI

Other language(s):

UNDERSTANDING SPEAKING WRITING

Listening Reading Spoken

production

Spoken

interaction

HINDI C2 C2 C2 C2 C2

ENGLISH C1 C1 B1 B1 C1

Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user 2012 – 2015 Surat, India

DIPLOMA IN TEXTILE DESIGNING Government Polytechnic for Girls Level in EQF EQF level 1

06/2019 – 02/2020 Surat, India

FRONT OFFICE P.M.K.V.Y

Level in EQF EQF level 1

06/2019 – 02/2020 Surat, India

ACCOUNTING TALLY P.M.K.V.Y

Level in EQF EQF level 1

2020 – 2023 Surat, India

BACK OFFICE SPECIALIST BLUE SKY INTERNATIONAL

• Managed daily back office tasks

• Oversaw settlements & clearances

• Maintained records & compliance & computers

• relations with suppliers

• Lead a successful team of 5

ABOUT MYSELF

LANGUAGE SKILLS

EDUCATION AND TRAINING

WORK EXPERIENCE

1 / 3

2019 – 2020 Surat, India

OFFICE ASSISTANT BALAJI HOLIDAYS

• Assisted in travel bookings

• Managed flight ticketing

• Handled bus reservations

• Coordinated train bookings

• Make a Poster of Holiday schemes

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2017 – 2019 Surat

DATA ENTRY OPERATOR RELIANCE TELECOM

• Boosted sales efficiency

• Achieved target goals

• Enhanced client satisfaction

• Operated sim card Systems

2016 – 2017 Surat, India

PRIMARY SCHOOL EDUCATOR TAXSHILA VIDHYALAYA

• Guided student success

• enhanced teaching methods

• Boosted learned engagement

• achieved educational goals

2016 – 2019 Surat, India

RUNWAY MODEL DREAM EVENT

• During that year I continued to freelance as a runway model

• did catwalk

Microsoft Office Social Media / Social Network Microsoft Office ( Word, Excel and Power Point ) Remote working tools (Slack, Teams, Zoom, Meet, Discord) Team-work oriented Organizational and planning skills Hard working, arranged, responsible Research and analytical skills emotional intelligent

• strong interpersonal and communication skills to reach decisions that make everyone happy.

• A powerful skill that allows people to understand other people's feelings

• A fundamental interpersonal communication skill that helps people become better communicators and problem solvers

• body language, tone of voice, and facial expressions Learn a New things

Cooking

Singing

Listening music

DIGITAL SKILLS

COMMUNICATION AND INTERPERSONAL SKILLS

HOBBIES AND INTERESTS

2 / 3

Team Lead

• In my previous job I successfully managed a team of five people. work under pressure

• I work well under pressure and can handle a fast paced environment.

• my skills have prepared me to handle stressful situation and my experience has set me up for this next opportunity.

My multifaceted expertise is underpinned by a strong commitment to excellence and a drive to succeed in all my endeavors.

Surat

Anupriya Joshi

MANAGEMENT & LEADERSHIP SKILLS

ORGANISATIONAL SKILLS

3 / 3

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