Human Resources Logistics Coordinator
Resume:
Priscilla Ford
Savannah, GA *1405
***********.**@*****.***
HUMAN RESOURCES PROFESSIONAL
Innovative and results-focused Human Resources Professional with skills in many technical areas of HR including recruitment, onboarding, employee retention and benefits. Leverages strong communication skills and technical acumen to create top notch employee experiences as internal clients. Experience in variety of business environments, partnering with large and teams of varied skill levels and knowledge. Effectively able to manage multiple projects, keeping them in line with business objectives and advocating for necessary change or process improvements.
SKILLS
TELEPOINT – PDI – LOGISTICS COORDINATOR - MS OFFICE SUITE – BENEFIT ENROLLMENT – INTERNAL CLIENT EXPERIENCE – HR COMPLIANCE –
EMPLOYEE BENEFIT PLANS HIRING & RECRUITING PROCESSES – OPERATIONS OVERSIGHT –
COMMUNICATION – ADMINISTRATIVE SUPPORT – DELTEK RECRUITMENT PROCESSES – TRAINING &
MENTORING – PERFORMANCE MANAGEMENT – DATA INTEGRITY – E-VERIFY
CAREER ACCOMPLISHMENTS
HR SUPPORT: Supported key HR functions in each phase of the employee lifecycle including
recruiting, onboarding, benefit enrollment, performance management and file maintenance.
HR COMPLIANCE: Skillfully navigated a compliance-heavy environment at the Board of Education,
allowing Georgia Crime Information Center & National Crime Information Center to maintain their certification.
RECRUITING: Actively filling 3-4 technical or highly skilled positions per month with EMC, including Junior Design Engineers, Civil Engineers and C.A.D. Technicians.
PROFESSIONAL OVERVIEW
Colonial Oil, Savannah, GA Feb 2023 November 2023 – Logistics Coordinator
The Supply & Logistics Coordinator is responsible for dispatching, inventory management, freight optimization, load shifting and common carrier performance within the Transport Division. This position works extensively with various departments throughout the Colonial family as well as external partners. This is a fast-paced environment that will require quick thinking, flexibility, follow-through, and thorough communication. The position will demonstrate the company’s core values of Integrity, Service, Entrepreneurship and Family. The Supply & Logistics Coordinator will report to the Supply & Logistics Supervisor.
• Manage customers’ inventory levels by analyzing sales trends to determine reorder points.
• Understand and manage asset utilization for full load optimization and opportunity.
• Process and dispatch all sales/customer order requests.
• Ensure third party carrier and internal driver execution meets Colonial’s operational standards.
• Maintain integrity of the dispatching software by ensuring all data is accurate and organized.
• Responsible for managing all open orders after confirming deliveries have been made within the mandated and established timeline.
• Work with fuel carriers and the supply team to maintain adequate fuel inventory for all customers.
• Communicate effectively and thoroughly with internal and external partners.
• Understand the Department of Transportation (DOT) regulations and hours of service.
• Other duties as assigned.
ITW – Hobart Service, Savannah, GA June 2021 – Feb 2023 Southeastern Dispatcher
Dispatching: Servicing the entire Southeast to assure all of customers’ needs are taken care of in a
timely manner. Tends to the needs of the 25 technicians that I must skillfully dispatch to time sensitive calls to assure that the customer as well as the company is mutually benefited.
• Follow up on completed service calls to verify customer satisfaction and promote service
Contracts
• Performs a variety of duties associated with the dispatching functions to provide prompt and
efficient service to our customers.
• There will be frequent contact with District employees and constant contact with customers
and other outside personnel, requiring more than ordinary courtesy and tact to establish and
maintain good customer relations.
• You will have occasional work with confidential data where the effect of any disclosure may
have an impact on the business.
• Answer all incoming telephone service requests and log customer service calls with all
pertinent information in system
• Schedule service calls to techs and supply information needed by Service Tech, and
determine priorities to be assigned to service calls.
• Maintain follow up system for parts ordered by Service Techs to ensure complete customer
satisfaction per company policies and guidelines
• Maintain Inspection List, Automatic Scale
• Wrapper and General Line
• Maintain File of Equipment
• This could include calling customers concerning estimates for overhauls, prices for new
equipment, and completion of services
• Perform clerical functions, as necessary, such as assisting with tracking of consignment,
assisting walk-in customers, shipping/receiving, handling phone calls for supervisor, etc
• Train or cross train other employees as requested
• Print out and mail invoices
• Prepare quotes for repairs
BOARD OF EDUCATION, Savannah, GA September 2019 -2021 Communications Officer/Information Specialist
•Inputs, processes, and verifies all student data required for local, state and federal reports.
•Maintains 95% or better accuracy rate for data entry.
•Responsible for attending meetings and participating in professional development activities
(Regular workshops and training sessions necessary to maintain proficiency in the use of all
current student information software).
•Maintains a high level of confidentiality in the administration of all student information.
•Designs and prints reports as needed by school staff, district level staff, and program
managers.
•Works with site administrators and the Manager of Student Information Specialist to correct
irregularities with data or procedural issues related to student information.
•Conducts regular data integrity checks to ensure accurate, reliable data and compliance with
district, state, and federal reporting requirements.
•Support and follow up on teachers concerning attendance and grade posting.
•Performs other duties as assigned
EMC ENGINEERING SERVICES INC., Savannah, GA January 2019 – September 2019 Human Resources
Coordinator
• Created a welcome packet to ensure proper training for all new hires.
• Responsible for recruitment of new employees though advertising and posting on job search sites or
career fairs.
• Hire 3-4 employees monthly including Junior Design Engineers, Civil Engineers and C.A.D. Technicians.
• Facilitate all internship programming for total of 6 interns annually.
• Enhanced employee retention through innovative management of events, motivating and informative
training.
• Ensures all new hire paperwork is complete and entered in HRIS and payroll modules in Deltek.
• Confirms authorization to work in the US through E-Verify for all new hires.
• Partner with Controller and CEO to update employee handbook and HR corporate policies and
procedures, distributing revisions when necessary.
• Assist new hires in benefit enrollment including health, dental and life insurance.
• Prepare 90 day, semi-annual and annual employee review forms for distribution to
management.
• Prepare a monthly breakdown of HR related bills (insurance premiums, etc.) for coding and submission to Accounts Payable for processing.
• Provide back up support for bi-weekly payroll processing.
• Coordinate and assemble information surrounding employee benefit costs and changes for the upcoming year to present to Executive Council for discussion and decision making.
• Maintains OSHA log and workers’ compensation files.
• Updates Safety Policies as necessary and shares safety information with Marketing for any changes to
material.
BOARD OF EDUCATION, Savannah, GA October 2007 – January 2019 Human Resources Clerk/ TAC/ LASO
January 2018 – January 2019 Human Resources Technician/ TAC/ LASO November 2015 - January 2018
• Conducted several successful Audits in Campus Police and one Audit to date in Human
Resources.
• Hired classified staff for several different departments including Transportation, Maintenance and
Operations.
• Attended regular training classes that are provided to keep the staff up to date on
polices.
• Assisted Principals and Directors with reviews applications of classified employees, evaluating
qualifications and ensuring that related paperwork is properly filed.
• Prepared employment confirmations and determined appropriate pay based on approved salary
guidelines.
• Prepared and delivered all forms of written and verbal correspondence including letters, forms,
work agreements, contracts, telephone calls, email and other forms as necessary.
• Conducted orientation of new employees ensuring that all necessary parts of the process are completed,
such as drug screens, background and reference checks, and I-9 documentation.
• Monitored results of drug screens, reference checks and other activities and alerted appropriate
management.
• Entered timely and accurate information into various databases, including the HR information
system, the Personnel docket for meetings of the Board of Education, and so on.
Head Dispatcher/ TAC/ LASO October 2007 – November 2015
• Liaised between Georgia Crime Information Center (GCIC), National Crime Information Center (NCIC),
and the Chief of Police on relevant or urgent matters.
• Trained 10 dispatchers on the day-to-day operations while ensuring their certifications stay current.
• Kept the GCIC and NCIC terminal maintained properly, to maintain Police Dept. State Certification.
• Maintained 24/7 on call availability for emergencies or to cover a shift.
• Utilized Kronos to create the work schedule for 10 Dispatchers and crossing guards.
• Maintained certification to handle Georgia Child Labor work permits.
• Handled fingerprinting for potential employees as well as convicted criminals.
• Processed criminal history reports and deciphered the results.
• Trained current and new employees on system-wide badging system.
• Handled case reports and completed fingerprint submissions, while filing accordingly.
EDUCATION
Kaplan University, Chicago, IL
Associate degree in criminal justice,
3.4GPA
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