Client Service Hr Business
Resume:
Sarai Castillo
Berwyn, IL *****
**************@*****.***
Summary
Highly motivated, multifaceted, results oriented with a commitment to client service and creative recruitment. Able to build strong and dynamic partnerships with decision makers, key influencers, HR business partners and stakeholders to proactively manage staffing needs. Consistently developed and implemented best in class recruitment strategies that reduced hiring costs, improved time to fill and enhanced diversity branding. Looking to obtain a position with a company that will fully utilize my previous work experience, as well as my energetic and outgoing personality to its potential resulting as an asset to the organization. Skills
Proven ability to communicate effectively; oral, written and importantly the ability to listen Bilingual – fluent in both English and Spanish
Proficient In Microsoft Office
Strong organization skills
Leadership skills
Able to work in high stress, fast paced environments Excellent time management, ability to meet timelines Focused working, dependable, thorough and flexible to changes Ability to grow and maintain healthy working relationships Experience
Summit Staffing - Oakbrook, IL (01/2024 - 07/2024) Operation Coordinator
I was responsible toNavigate between departments to aid in planning, overseeing, and streamlining operations.This may include planning purchases and coordinating departments budgets. Interacted with relevant corporate personnel in order to fulfill general office duties to meet high performance.
● Assisting with human resource allocation
● Organizing company events.
● Coordinating logistics
● arranging employee training sessions
● Communicating with interested parties
● Implementing process improvements
● Overseeing employee scheduling
● Monitoring projects
● Ensuring all deadlines are met
Midway Staffing - Hillside, IL (09/2021 - 10/2023) Risk Specialist
Communicated claim activity and processing with the employee, third-party administrator and management
Ensure claim files are properly documented
Actively participated in claims reviews
Collaborated in the preparation and delivery of worker’s compensation education and training programs Provided outstanding customer experience by using investigation and negotiation skills to oversee and resolve a variety of claims in a fast paced,detail-oriented, team environment. Ensure all open claims are handled appropriately through well-developed action plans to ensure timely and cost-effective resolutions.
Coordinated and oversee vendor referrals for additional investigation and/or litigation management Evaluated and processed lost time,complex and /or technically difficult worker’s compensation claims by investigating and gathering information to determine the exposure and recommend action plan. MVP Staffing – Deerfield, IL (01/2016 – 09/2021)
Risk Coordinator
Investigate claim
2 and / or 3-point contact
Problem-solving
Communication both verbal and written
Ability to build professional relationships
Customer Service
Claims Handling
Claim reviews with client
Claim reviews with carrier
obtain work status
Pull wages
Make or complete referrals for the RTW program
Constant notation of claims
Follow up of outstanding claim
Work on claims correspondence
Answer EE’s inquiry phone calls
Review and respond to emails
Review reserves
Review settlements
Hotel Staffing Solutions – Mount Prospect, IL (05/2014 – 04/2015) Executive Recruiter / Payroll Admin
Contracted potential candidates by phone and email to schedule an in person interview. Research client, visited location and review skilled order Submitted qualified candidates, scheduled interview Setting up new employees in system
Setting up Direct Deposit
Resolve payroll inquiries via phone and Emails
Weekly payroll of 180 employees
Respond to payroll inquiries and resolve all discrepancies as they arise MVP360 – Northbrook, IL (03/2012 – 03/2014)
Executive Skilled Recruiter
Source resumes from CareerBuilder, Monster, Craigslist, Job Link Contracted potential candidates by phone and email to schedule an in person interview. Research client, visited location and review skilled order Submitted qualified candidates, scheduled interview Processed applications, background check, drug test, check references Submitted, review and /or create resumes for job seekers Industrial and semi-industrial recruitment; Logistics, administration, assembly, production, heavy equipment
Conducted open house recruiting, testing and interviewing EDUCATION
William H. Wells Academy- Chicago, IL June 2002
References available upon request
Contact this candidate