Service Representative Customer
Resume:
Sherrie Larmon
Dallas, TX *****
***************@*****.***
I am interested in obtaining employment with the skills and work experience I have in customer service in different industries
Authorized to work in the US for any employer
Work Experience
Social Security Benefits
Social Security Benefits - Dallas, TX
October 2007 to November 2023
Worked doing house cleaning cash paid jobs and self employed Elder care taker cash paid work while on social security to earn extra income due to cost of living increases every year to be able to pay bills. Home Health Elder Care Aide
Self Employed Contractor - Dallas, TX
April 2021 to September 2022
Watched elder person for client friend her mother on a part time 25 hours schedule a week. Assist with bathing, changing clothes, changed diapers . Assist getting up and down from bed or wheel chair or recliner. Getting items for Elder person as needed. Prepare light meals. Do light laundry daily wash dishes sweep and mop floors ea h day . Make bed up each day. Keeping the Elder person engaged in conversation and reading to her listening to music. Be alert for her safety and security at all time. Call Center Customer Service Representative
Arbitron Telemarketing Inc - Dallas, TX
February 2007 to September 2007
Answer incoming calls in call center from customers inquiring about their billing questions in their company accounts. Entered account data information into computer name address account number to help solve customer billing issues and entered solved notes for future reference calls. Utilized computer monitor, keyboard, 10 key calculator pad, and phone speaker headset. Followed all company and federal regulation rules for safety and security.
Cashier/Sales Associate/Stocker/Greeter
Walmart - Addison, TX
September 2005 to January 2007
Greet customers. Scan product bar code on product for purchase placed on check out counter by customer . Payment methid transactions made by cash, check, credit, debit, gift, or reward cards. Placed product in bags for carry out. Did product shelf stocking when requested by supervisor, counted inventory with hand held scanner, assisted in helping customers with stick item sizing and fitting and getting product off shelf . Assisted with giving directions to customers where different store department areas. Were located . Followed all company cleaning procedures. Followed all rules for safety,security, company cost prevention savings, regulations rules in store for customers, the company, and federal regulations guidelines.
Press and Mold Machine Operator/Assembly Line Warehouse Ship & Rec Glasfloss Industries - Dallas, TX
March 2002 to August 2005
Operate an electric run press and mold machine on assembly line with other coworkers to produce disposable cardboard air conditioning and heating air filters with fiberglass filter on 7 hour shift. Had to make 12 filters per box with an ending box total of 50 boxes quota per 7 hour shift. There were 3 shifts working around the clock. There were 35 different sized air filters for commercial and residential buildings produced sold and shipped to many companies in US and foreign countries with established company accounts on monthly standing order basis. Had to follow all company and federal safety and security regulation guudelines.
Education
Trade Vocational in Medical Billing & Coding
Sanford Brown Institute - Dallas, TX
June 2004 to September 2005
Associate's Degree in Business Education
Asbury University - Wilmore, KY
June 1970 to June 1973
Skills
• Medical Coding
• Insurance Verification
• 10 Key Data Entry
• Residential Cleaning
• Medical Billing
• CPT Coding
• Telemarketing
• ICD-10
• Laundry
• Accounts Receivable
• Medical Scheduling
• Medical Office Experience
• Teaching
• Payroll
• Cold Calling
• Clerical Experience
• HIPAA
• Medical Terminology
• ICD-9
• EMR Systems
• Office Management
• Sales
• Meal Preparation
• Cleaning Experience
• Accounting
• Computer Skills
• Caregiving
• Typing 35 WPM, Word Pricessing, Shipping & Receiving, Cashiering Customer Service, Telemarketing
• Product demos
• Product marketing
• Software application procedures knowledge
• Fax and Copier procedure knowledge
• PBX 35 line Telephone Systems
• Postage meter machine operating procedure mail sorting and distributing
• Anatomy Knowledge
• Medical Records
Certifications and Licenses
Food Handler Certification
Contact this candidate