Customer Service Pharmacy Technician
Resume:
Thasidra Haughton
Palm Bay, FL *****
**********@*****.***
I am a Dedicated and focused individual who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. I love helping those who cannot help themselves. I also have over three years experience in customer service which has allowed me to establish rapport with diverse audiences. Flexible and hardworking with a strong drive to succeed.
Work Experience
Home Health Aide
JP Health Care Services
May 2023 to Present
· Patient turning
· Assist with hygienic needs of patients.
· Patient feeding
· Assist with patient ambulation where necessary.
· Passive and active range of motion exercises
· Assist with any further activities of daily living where needed. Pharmacy Technician
St. Ann’s Bay Hospital
April 2016 to June 2019
· Ensured proper merchandise presentation was maintained in accordance with company standards.
· Enter and maintain prescription data using a computer system.
· Contact Doctor’s offices or Hospitals to clarify prescriptions.
· Answered patient questions and addressed customer service issues when the need arises.
· Assist the pharmacist with maintaining and on-going inventory.
· Ensure availability of drugs by delivering them to patients or facilities.
· Pre-packages and labels medications into unit doses from bulk supplies and maintain an accurate records as per day policy and procedure.
· Uses automated dispensing system print out.
· Maintains and restocks medications on shelves.
· Compounds and reconstitutes medications under the direction of a pharmacist when needed.
· Triaging patients upon arrival.
Education
Elder Care, In-home Care, 7411 Farragut St, Hollywood FL. 33024-2715
(Jan- Feb 2023) in Pharmacy Technician, National Health Fund, St. Ann’s Bay Hospital, Jamaica (2016-2019)
Pharmacy Technician, National Health Fund, St. Ann’s Bay Hospital, Jamaica (2016-2019) Skills
• Elder Care
Customer Service
Critical Thinking
Communication
Problem-solving
Organization
Time management
Certifications and Licenses
Certification
Present
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