Customer Service Representative
Resume:
JASON BROWN
Wichita, Kansas
*********@*****.***
Objective
Looking for full time, permanent employment with a company I can grow and succeed with. Summary
Received highest quality marks for customer service and sales for 3 major companies. Consistently received positive feedback from customers and generated repeat business and developed long term relationships with top 100 clients.
Work Experience
Advance Catastrophe Technologies, LLC - 04/2021 – 07/2024 Wichita, Kansas
Customer Service Representative
Entered data into project management software, reviewed property lists using Excel, and communicated with clients to update contact information and ensure awareness of ACT's services. Added new client data, created Readiness Plans and Shut-Off posters, and prepared Emergency Information Packets. Provided weekly updates to the supervisor and supported the National Account Management team with account information and presentations. Marriott International - 11/2017 – 04/2021
Wichita, Kansas
Luxury Services Representative
Started as a Sales and Service representative 1 and progressed to a representative 2 and 3 before being promoted to Loyalty and last promotion to Luxury Services. Consistent high-quality scores and high customer satisfaction via surveys. Customer service and sales via inbound phone communications. Textron Aviation - 12/2015 - 10/2017
Wichita. Kansas
Customer Service
Customer service via outbound phone calls to update personal information regarding contact information and purchase information and updates. Online research to clarify updates. Infosync - 04/2013 - 10/2015
Wichita, Kansas
Mail Specialist
Shipping and receiving and mail room delivery to personal mailboxes and departments. Protection One - 05/2004 - 03/2011
Wichita Kansas
Commercial Accounts Specialist
Education
High School Diploma - South High
Business and general studies
Skills
• Customer Service - (Expert)
• Sales - (Advanced)
• Training - (Proficient)
• Microsoft Office - (Working knowledge)
• Typing 40wpm - (Proficient)
• Data Entry - (Advance)
Contact this candidate