JENNIFER BUSTILLOS
**** **** ** **, ***********, NM 87121 505-***-**** *******************@*****.***
Very ambitious and results oriented looking for a position that will allow me to use my skills and experience.
EDUCATION
HIGH SCHOOL DIPLOMA Atrisco Heritage Academy High School
May 2016
High School Graduate
EXPERIENCE
APS Locksmith Receptionist
Dec 2021 – Oct 2023
Greet guests with a bright attitude, manage and maintain visitor management system and document accordingly.
Check-in and check-out school keys to APS Employee’s.
Close work orders and document when keys have been returned to office.
Assisting APS Employee’s by responding to questions or addressing any issues or complaints they had with school keys,
Answering and redirecting phone calls to appropriate department.
SALES REPRESENTATIVE Cricket Wireless
NOV 2019 – JAN 2021
Answer customers questions about product availability and shipment times.
Maintained cleanliness and presentation of stock room and production floor.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Learned, referenced and applied product knowledge information.
I also handle money as in take in take deposit to the bank and made sure of drawers had money,
I was also in charge to open store and close at the end of my shift and make sure was nice and organized.
CALL CENTER REPRESENTIVE Molina Healthcare
OCT 2018 – MAR 2019
Responded to all customers inquiries thoroughly and professionally.
Answered customer telephone call promptly and in appropriate manner.
Managed 40+ Outbound calls per hour, offering potential customers detailed product information.
Provide facilities, members with routine health care information on effective dates of coverage, claims history, deductibles and coinsurance amounts, and medical benefits.
SKILLS
Good Filing and Organizational Skills
Experience with Cash
Good Customer Service background
Computer Skills
Experience with Microsoft Word, Power Point.
Excellent Typing Skills
Fluently In English & Spanish