Customer Service Front Desk

Monette Harrison

United States *****

******************@*****.***

+1-443-***-****

Work Experience

Lyft and Uber Driver

Maryland, Washington, and Virginia

August 2020 to June 2022

I have been out of work due to the coronavirus initially. Currently I’m in school for medical records and also seeking permanent employment hopefully on a long term basis. Lyft and Uber Driver

Lyft and Uber Technologies - I picked up and dropped off passengers to and from there destinations safely.

May 2017 to February 2020

I was a correctional officer for The MD Division of Corrections from 1995-to 2001 and I worked in armed security for Social Security during 911. I have also worked as a BGE Customer service representative prior to corrections. From 1993-to 1994 I worked for the University of Maryland's call center in downtown Baltimore.

Front Desk Receptionist

Dr. Lina Miles - Baltimore, MD

January 1992 to March 1995

I answered calls, greeted customers, verified insurance, and filed customer complaints. Prior to service, I was responsible for collecting any copays or bill(s) that may be due prior to any treatment. I scheduled any follow-up appointments made and or referrals for patients. Education

Some college

Some College in Computer Information Systems

Baltimore City Community College

High school diploma or GED

Skills

• Law Enforcement

• Security

• Driving

• Cashiering

• Customer service

• Sales

• English

• Cash handling

• Cash handling

• Communication skills

• Intake

• Computer skills

• Microsoft Office

• Delivery Driver Experience

• Medical Records

• Typing

• Clerical Experience

• Microsoft Word

• Conflict Management

• Administrative Experience

• Data Entry

• Front Desk

• Insurance Verification

• EMR Systems

• Medical Terminology

• Medical Scheduling

• Medical Coding

• Medical Billing

• HIPAA

• Patient Care

• Medical Office Experience

Certifications and Licenses

Driver's License

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