Customer Service Care Assistant
Resume:
Tylena Anderson
Middle-aged female, eager to find employment, in a position with opportunities to excel and grow.
Tazewell, VA 24651
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• Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and interpersonal skills. Adept to working effectively unsupervised and quickly mastering new skills. Hardworking with great customer service, multitasking, and time management abilities. Excited, looking for an open door, with fresh possibilities and new opportunities. Authorized to work in the US for any employer
Work Experience
Homemaker
Homemaker-Tazewell, VA
July 2005 to Present
• Manage household and financials
• Maintain a clean and organized living environment through regular housekeeping duties
• Provide companionship and emotional support as needed
• Prepare delicious and nutritious Ran errands efficiently to ensure necessary tasks were completed in a timely manner
Waitress/Manager
V&V Restaurant-Cedar Bluff, VA
June 2019 to May 2021
• Opening: Preparing the restaurant for the day
• ensuring everything is well stocked, organized, and clean
• Completing paperwork, securing money, preparing cash drawers
• Supervising co-workers
• Providing exceptional customer satisfaction
• Closing: Making sure everything is shut-down, clean, and stocked for the next day
• Breaking down drawers and counting the safe
• Making sure all employees have finished, and the store is up to quality standards
• Checking that everyone is off the clock and safely left the building
• Locking up and securing the store
(PCA) Personal Care Assistant
In-Home Healthcare Services (Self Employed)-Jewell Ridge, VA May 2008 to August 2012
• Provided companionship and emotional support to clients during their daily activities
• Prepared nutritious meals that met dietary restrictions and preferences
• Maintained the cleanliness and organization of the clients living space through light housekeeping tasks
• Administered medications to client on time and in the correct dosage
• Assisted clients with activities of daily living, such as: bathing, dressing, and grooming Line assembly/solderer
Pyott Boone Electronics-Tazewell, VA
February 2002 to June 2004
• Ensured strict quality control measures were followed throughout the production process
• Utilized advanced soldering skills to complete intricate electronic components
• Worked efficiently on the assembly line to meet production deadlines
• Demonstrated exceptional ability in following detailed instructions to fulfill production Sales Representative
Wendy's-Richlands, VA
June 2000 to May 2002
• Managed cash handling procedures with accuracy and attention to detail
• Ensured order accuracy and utilized upselling techniques checking all items before finalizing transactions
• Delivered exceptional customer service by addressing inquires and resolving issues promptly
• Demonstrated in-depth knowledge to assist customers and assemble perfect orders
• Took pride in back line positions as well, preparing products with precision enhancing customer precision
Computer Technician in Training
Tazewell County Career & Technical Center-Tazewell, VA October 1999 to March 2001
• Provided technical support on hardware and software issues
• Troubleshooted IT problems to ensure minimal disruption to operations
• Built and performed regular maintenance on hardware equipment to optimize functionality
• Installed software applications and updates for seamless workflow Education
1 year in Computer Electronics
Tazewell County Career and Technical Center - Tazewell, VA August 1999 to November 2001
High school diploma
Tazewell High School - Tazewell, VA
June 2000
Skills
• Management
• Communication skills
• Leadership
• Work well as a team member or alone
• Problem solving
• Computer literacy
• Customer service
• Adaptability
Certifications and Licenses
Driver's License
serve-safe certified
September 2015 to Present
Career Readiness Certificate (CRC)
July 2020 to Present
Contact this candidate