Program Manager Informatics Specialist
Resume:
Sydney Aurelia Parish
Pike Road, AL. 36064
Phone: 334-***-****
Email: ******.*******@*****.***
Objective
To obtain employment within the Baptist Health System as an Informatics Specialist.
Summary of Qualifications
Two year’s experience as Stroke Data Abstractor at Baptist Medical Center South
oDuties include chart review from admission to discharge on every suspected Stroke patient at Baptist South in Powerchart
oReport fallouts from staff and physicians to Stroke Program Manager
oReport monthly measures and metrics for Stroke Task Force and Joint Commission
oExtract and report data from JLMorgan on Stroke Program Provider Metrics
oReport/Dashboard Management (Explorer Analytics)
oCoding validation with Star and 3M
oCoordination with Bed Control to accommodate patients to appropriate floor and unit assignments. (Capacity Management)
oData Entry into Get with the Guidelines Stroke Database (potentially receiving two awards for the last year’s worth of data/validation)
oMaintain program PowerPoints and reports for Joint Commission.
oKnowledge in Viz ai and Perfect Serve.
One year’s experience as an Ambulatory Clinical Informatics Specialist with Baptist Health.
oDuties include:
oTraining new staff members and providers on our Cerner EHR.
oSupporting practice managers and providers with issues relating to EHR, Billing, quality improvement projects, and telemedicine platform. (Powerchart, Revenue Cycle, Perfect Serve, Clearwave, Dragon)
oProject Management
More than three years’ experience with Clinical Decision Support as a Data Abstractor. Duties include:
oNDNQI Site/Survey Coordinator-Maintain database, enter data, organize and assist with studies/surveys system wide.
oForms Coordinator- Transition of forms from Digital Store Front to Access EFR. Coordinate review of forms through Forms Committee. Building and maintaining forms through Access EFR. Implementing Forms Policy system wide.
oImplemented/designed two SharePoint Collaboration Sites to improve efficiency in the Data Management Committee and Forms Committee.
oData Management Facilitator- coordinating report requests for review by committee. Assisted with design and implementation of the Cerner Discern Reporting Portal for all three facilities. Implemented policy system wide.
oAbstract data from many different sources (EHR, NHSN, Midas, Press Ganey, Enterprise Analytics, Star etc.) for executive level reports.
oAssisted with improving process for Patient Portal Access.
oCoordinated and assisted with the role of the Healthcare Industrial Engineer on multiple process improvement projects.
oWebEx System Administrator. Assign licenses, train staff, regular review of upgrades/improvements to services, and review account on regular basis to improve cost efficiencies. Provide technical assistance when able.
oBack up to Midas (risk management application) administrator.
oAssist with Truven data upload.
oCurrently training as an unofficial project manager.
Four years’ experience with Family Care Associates/EMPM including promotion to team lead. Duties included building/maintaining providers’ schedules. Training and education of team members in patient registration related tasks. Maintaining patients’ charts including document imaging. Performed all patient registration related tasks, workflow improvement processes. Served on PCT Committee. Super user for EHR and Revenue Cycle. Provided some support to clinical and clerical staff members with Revenue Cycle, Powerchart, Practice Partner, Horizon Practice Plus, and Clearwave. Heavy emphasis on patient interaction. Recognized by superiors multiple times for efficacy and proficiency.
One and half years’ experience as a Patient Registration Specialist for Montgomery Family Medicine Residency Program. Duties include maintaining patient files and records, scheduling appointments follow ups, coordinating between physician offices, adjusting resident load based on need of patients and staff. Frequently assisted Triage in working in patients or directing them to appropriate care facilities. Scheduled and processed Viva and Healthsprings physicals as well as assisting physicians completing forms. Heavy emphasis on patient interaction. Recognized by superiors multiple times for efficacy and proficiency.
Four years’ experience as a pharmacy technician. Duties included maintaining patient profiles, data input, medical billing, medication cross referencing, patient/physician coordination as well as sales. Constant patient interaction was necessary for the role.
Five years intermittent experience performing tasks for the Law Offices of Letta Gorman. Worked telephone lines and various clerical duties. Took part in numerous field assignments.
Very personable and able to work with a wide variety of individuals. Works well under pressure and can meet deadlines without causing damage to the project/goal. Skilled multitasker, capable of handling several roles and delegating responsibility when necessary. Interest in process improvement. Punctual and reliable. Highly-motivated and willing to place the company first.
Work experience
Stroke Program Data Abstractor (04/2021- Current)
Baptist Medical Center South
Montgomery, AL.
Ambulatory Clinical Informatics Specialist (3/2020-04/2021)
Baptist Health
Montgomery, AL.
Data Abstractor (9/2016- 3/2020)
Clinical Decision Support-Baptist Health
Montgomery, AL.
Patient Registration Team Lead (4/2014-9/2016)
Family Care Associates/EMPM
Montgomery, AL.
Patient Registration Specialist (6/2011-4/2013)
MFMRP
Montgomery, AL.
Pharmacy Technician (2/2005-11/2009)
Winn Dixie
Montgomery, AL.
Office Assistant (2006-2013)
Office of Letta Gorman
Montgomery, AL.
Education
Bachelor of Sciences in Psychology
Huntingdon College
Montgomery, AL
References
Dr. Vikas Gupta- Program Director MFMRP
4371 Narrow Lane Road
Suite 100
Montgomery, AL.36116
Lucy Mara-Clinic Coordinator Institute for Advanced Wound Care
2167 Normadie Drive
Montgomery, AL. 36111
Tiffany Ivey-Office Manager Family Care Associates
1855 Halcyon Blvd
Montgomery, AL. 36117
Barbara Bartley-MCC Prattville Clinic Manager
Mallary Myers-Chief Operating Officer DCH Health System
Kathy Gaston- Former VP of Safety and Quality with Baptist Health
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