Customer Service Office Administrator
Resume:
Enthusiastic Professional and Leader
Duna Jean Baptiste
D E A R H I R I N G M A N A G E R,
Thank you for taking the time to review my credentials. I am writing to express my interest in the administration position. With a strong foundation in administrative tasks and a genuine passion for delivering exceptional customer service, I am confident in my ability to contribute positively to your team.
As a detail-oriented and organized individual, I am well-equipped to handle the various responsibilities associated with administration, including managing records, scheduling appointments. I may be I am eager to apply my transferable skills and quick learning ability to excel in this role.
Throughout my previous experiences, I have demonstrated my ability to communicate effectively with colleagues, ensuring a positive and welcoming atmosphere within the office. I am proficient in utilizing software.
What excites me most about the opportunity is the chance to learn and grow in a dynamic and supportive environment. I am eager to work alongside experienced professionals who can mentor me as I develop my skills.
I am enthusiastic about the prospect of contributing to the success of your team and am confident that my dedication, attention to detail, and eagerness to learn make me a strong candidate for this position. I look forward to the possibility of discussing how my background, skills, and enthusiasm align with the needs of your practice.
Thank you for considering my application.
S I N C E R E L Y,
Duna Jean Baptiste
Phone-+1-404-***-**** *-****-******************@*****.*** Duna Jean Baptiste
Conyers, GA 30013
******************@*****.***
Professional Summary
A highly organized and detail-oriented Office Administrator with over 12 years of experience in managing office operations, coordinating administrative functions, and providing top-notch support to executive teams. Proven track record of streamlining processes, enhancing efficiency, and contributing to organizational success. Eager to leverage my skills and expertise to make a significant impact within a dynamic company.
Professional Experience
Office Administrator Supervisor
Chamber of Commerce
January 2016– January 2023
● Managed daily office operations, including scheduling, correspondence, and inventory management.
● Facilitated communication and workflow between departments, ensuring smooth and efficient operations.
● Organized meetings, events, and travel arrangements for executives and staff.
● Developed and maintained an organized filing system for easy access to critical information.
● Streamlined administrative processes, reducing time spent on routine tasks by 20%. Administrative Assistant/Receptionist
CTC Shipping Company
January 2013– January 2015
● Provided comprehensive support to office staff, including phone management, email correspondence, and handling inquiries.
● Assisted in the preparation of reports, presentations, and various documents.
● Maintained office supplies inventory, ensuring timely orders to meet operational needs.
● Supported HR functions, including onboarding new employees and maintaining accurate personnel records.
● Implemented new office protocols that enhanced overall operational efficiency. Administrative Manager
Gebe Electricity & Water Company
January 2010 – January 2013
● Served as the first point of contact for customers, addressing inquiries and resolving issues effectively.
● Managed customer databases, ensuring that records were accurate and up to date.
● Assisted in processing orders and coordinating delivery schedules.
● Trained new employees on company policies and customer service standards, ensuring a consistent level of service. Education
High School Diploma
Milton Peters College
Professional Skills
● Office Administration (12+ years)
● Office Management
● Customer Service
● Event Planning
● Human Resources
● Inventory Management
● Proficiency in Microsoft Word
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