Insurance Agent Customer Service

GENEBETH SENHOLTZ

**** * ****** **, *******, CA *3230 CELL: 435-***-****

Email: ****************@*****.***

My experience working in the insurance industry for the past 25 years have gained me skills and knowledge that I strongly believe would make me a valuable asset to the company. My skills and knowledge in sales, clerical and administrative capacity is second only to being able to work with a wider range of personality. I put people first and everything else comes second. I don’t shy away from tasks and challenges that come with my work.

EXPERIENCE

MAY 2018 – PRESENT

INSURANCE AGENT, jimmy alvarez state farm insurance agency, HANFORD, CA

Market and sell a full line of products for the agency such as auto, home, life and disability income policies.

Pre-qualify customers for various insurance policies and protection plans.

Independently manage the entire sales cycle from initial client consultation, product presentation, pricing and closing of sale.

Provide high level of customer service by focusing on customer needs and satisfaction, educating the customer about their insurance plans and building positive professional relationship through strong interaction skills.

Perform administrative duties included but not limited to appointment setting, assistance in claim filing and record keeping.

FEBRUARY 2015 – AUGUST 2018

INSURANCE AGENT, MCGHEE INSURANCE AGENCY, ST GEORGE, UT

Job duties and responsibilities were the same as listed above.

MARCH 2014- JANUARY 2015

INSURANCE AGENT, al robert insurance agency, mill creek, wa

Job duties and responsibilities were the same as listed above.

APRIL 2013- FEBRUARY 2014

INSURANCE AGENT, northrop insurance agency, everett, wa

Job duties and responsibilities were the same as listed above.

JANUARY 2007- MARCH 2013

INSURANCE AGENT, MCGHEE INSURANCE AGENCY

Job duties and responsibilities were the same as listed above.

EDUCATION

JUNE 1989

BUSINESS MANAGEMENT, SAINT COLUMBAN COLLEGE, PHILIPPINES

Completed 3 years of the 4 years to get my Bachelor’s Degree in Business Management. Maintained 3.0 grade point average.

SKILLS

Working in the insurance industry for 25 years taught me the skills to work well with a wide range of personality.

My husband served in the military and now our son is currently serving. Because of this, I am passionate about helping our military and their family.

I am a fast learner and believe that there’s always room for improvement and betterment of my skills and talents. We should never stop learning.

I’m a self-starter and work independently.

I have the skills and knowledge of standard office equipment.

I am a Notary Public in the State of CA.

ACTIVITIES

My family has always been my passion so most activities that I do outside of work is centered around my family. Reading, cooking and crocheting are the solitary activity that I love to do. I have also volunteered as a mentor to at risk women in the past. As a mentor, I serve as a role model, friend and confidant to the at risk women. Most of the time, they just want to know that there is someone who would listen to them without being judged of their socio and economic situation. Volunteering as a mentor I find fulfilling knowing that even in a small way that I made an impact in someone’s life. Traveling is also a favorite activity for me and my husband of 32 years. We both love experiencing different places whenever possible.

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