Community Manager Property

ST

SONYA THOMAS

*************@*****.*** 251-***-**** Birmingham, Alabama 35235

Friendly and outgoing Community Manager knowledgeable about resident behaviors, preferences, and needs. Skilled organizer and problem-solver driven to increase resident satisfaction through proactive support. Supervising staff and ensuring tasks are completed on schedule. I excel at working seamlessly with diverse personalities while cultivating a positive environment for both employees and residents. Property Maintenance

Community Engagement

Document Management

Property Showing

Employee Motivation and Guidance

Daily Operations Management

Tenant and eviction laws

Payment management

Financial budgeting and reporting

Royal American Management

Birmingham, Alabama

Multi-Site Community Manager

01/2024 - Current

Maintained documentation, wrote reports, and tracked expenses using Property Software

Developed and implemented unique and engaging activities for residents Monitored and tracked payments and expenses, providing timely and accurate financial reports

Introduced and monitored effective lease renewal programs to maintain high occupancy rates.

Apartment Management Consultants

Hoover, Alabama

Community Manager

03/2023 - 09/2023

Ensured that all rent payments were collected on time by following up with delinquent tenants.

Developed marketing plans to promote vacant units through various channels such as online listings or print media ads. Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria. Ore Living Birmingham, Alabama

Property Manager

09/2021 - 02/2023

Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources. Managed all maintenance requests from tenants in a timely manner. Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.

Completed lease applications and verifications, notifying prospects of results.

B.C. Morgan High School Mobile, Alabama

High School Diploma

05/2008

Professional Summary

Skills

Work History

Education

Miles College Fairfield, AL

Some College (No Degree) in Business Administration And Management

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