Administrative Assistant Patient Care
Resume:
Hello
Rebecca Ramdular
Fairburn, GA 30213
***********@*****.***
Skills
Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an administrative assistant and office clerk. Excel in resolving employer challenges with innovative solutions, systems, and process improvement proven to increase efficiency customer satisfaction, and the bottom line. Resourceful problem solver with exceptional creative and analytical skills, proven leader with effective results in improving quality and efficiency while creating a positive and productive work environment. Recognized as a natural motivator with valuable coaching skills and continued success in enhancing customer satisfaction. Offer advanced computer skills in MS, Office Suite, and other applications/systems.
Key Skills
Staff Development and Training Meeting and Event Planning, Inventory Management, Teambuilding and Supervision. Report and Document Preparation Spreadsheet and Database Creation. Assure overall efficient operation.
Record Management Knowledge of Office management systems and procedures. Working knowledge of office equipment like printers and fax machines. Proficiency in MS Office ( MS Excel and MS PowePoint, in particular), I also with EMR systems (MircoMD, EClinical, Practice Fusion, and Epic)
Well-versed in superior social interaction and administration to both professional and consumer personnel. Responsible for front office duties and also punctual and courteous grace in all matters.
Experience
December 2023 - August 2024
OrthoAtlanta, Fayetteville- Business Office Assistant
Performs various administrative functions and patient care activities such as checking in/out of patients, collecting co-pays, verifying insurance, and assisting clinical staff to support efficient patient care delivery. Responsible for chart activity maintenance including review for accuracy, preparing charts for next-day services, and review for completeness. Post payments accurately, prepare daily cashier reports and balance sheets; prepare/review daily bank deposits and reports.
April 2022 - December 2024
Starrs Mill Internal Medicine, Fayetteville - Medical Administrative Assistant
Performs various administrative functions and patient care activities such as checking in/out of patients, collecting co-pays, deductibles and balances, and verifying insurance. Assure appropriate scheduling of appointment orders by the physical at check out, answer incoming calls and direct them to the appropriate persons, distribute incoming faxes and fax outgoing referrals, and physician orders for outpatient procedures with the appropriate diagnosis.
September 2001 - March 2022
Pediatrics Village, PC, Peachtree City - Medical Administrative Assistant/Office Manager
Check-in patients and verify demographers and insurance information, collect co-pays, deductibles, and patient balance at the time of visit, and ensure appropriate schedule of appointments ordered by the Physician at check out. Inform the pre-cert coordinator of the needed authorization for the test by inputting the outpatient appointment, and obtaining new patient/consult information to ensure the proper appointment promptly. Answer incoming calls and direct them to the physician, distribute incoming and outgoing fax information as needed, and prepare and faze all test orders for outpatient procedures with the appropriate diagnosis. Maintain all payments to the practice and submit daily, and weekly reports as required, collaborate with the billing specialist to ensure accurate coding and reimbursement. Monitor office procedures and reimbursements as directed, and ensure office policy is updated for resubmitting for NCQA certification.
Education
December 2002 - September 2003
GMC, Jonesboro - Medical Administration Assistant
Academic Diploma
HIPAA Training
2003 to 2024
OSHA
2003 to 2022
Customer Service
2003 to 2024
CPR Certification
2003 to 2022
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