Customer Service Security Specialist
Resume:
Colleen Campbell
Yulee, FL *****
*******.*****@*****.***
Focused individual, successful at multitasking and delivering prompt and friendly service to all customers. Maintains a
positive attitude and a great sense of humor. Highly-motivated employee with desire to take on new challenges. Strong
worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly
mastering new skills. Hardworking employee with customer service, multitasking and time management abilities.
Devoted to giving every customer a positive and memorable experience. Authorized to work in the US for any employer
Work Experience
Security Specialist
Webb Security - Fayetteville, NC
January 2015 to December 2021
Fayetteville, North Monitored and reported suspicious activities to local authorities Carolina Operated detecting devices to screen individuals and prevent passage of Security Specialist prohibited articles into restricted areas
01/2015 - 12/2021 Verified each individual's right to enter restricted areas and denied access to unauthorized persons
Maintained accurate and detailed logs of all events that occurred during each shift
Installed security systems within homes and businesses Assisted with the handling and filing of employee records. Ran routine security checks, suggesting improvements as necessary. Communicated security policies to staff members and performed security training.
Responded to incidents of workplace violence and unruly behavior on company property.
Massage and Esthetic
INS Massage - Fayetteville, NC
January 2014 to January 2015
issues through different techniques (Swedish, Shiatsu, Hot Stone, 01/2014 - 01/2015 Aromatherapy, and Reflexology)
Ear Candling - Process in which a hollow candle is placed in the ear and aids in the removal of wax Microdermabrasion
Waxing
Facials
Face and body masks and wraps
Makeup application
Pore cleansing
Body scrubs and exfoliation
Personal Assistant
Tattoo World - Fayetteville, NC
January 2013 to January 2014
Effectively handled inquiries from client's on the phone and in person 01/2013 - 01/2014 Prepared documentation in accordance with organization policies and procedures Interpreted and followed all company policies, procedures and safety guidelines.
Advertising
Marketing Management
Personal Trainer Fitness Instructor
Beach Body Gym - Virginia Beach, VA
January 2013 to January 2013
Developed personalized training agendas to meet client goals 01/2013 Informed client about nutrition and lifestyles to achieve optimal fitness results
Instructed over fifty individuals with physical training on various formats, skill levels, and intensities
Provided one-on-one guidance to client
Instructed group exercises that included low, medium and high-impact aerobics, toning, and stretching
Recommended by existing clients to their family, friends and associates. Bartender, Manager
Envy Bar & Grill - Virginia Beach, VA
January 2003 to January 2009
Created effective employee schedules that maintained coverage at peak 01/2003 - 01/2009 times and minimized labor costs
Hired and trained staff
Responsible for opening and closing location
Managed strict beverage control to minimize waste
Handled money, balanced tills, processed credit card payment batches and prepared bank deposits. Decorator
Not Just Linens - Vass, NC
January 2001 to January 2003
Interior decorator
Provided instruction, coaching and motivation to all employees during the shift Prepared outgoing shipments
Responded to customer concerns with friendly and knowledgeable service Welcomed customers into the store and helped them locate items. Appointment setting for installation
Decorating ideas and materials
Delivering products
Education
Diploma in General Education in Esthetics Technology Miller-Motte College - Fayetteville, NC
March 2015 to February 2016
High school diploma
Johnston Community College - Fayetteville, NC
January 2003 to February 2004
Skills
• Excellent customer service
• Observant
• Highly motivated
• Professional phone etiquette
• Strong work ethic
• Accurate and detailed
• Team oriented
• Excellent planner and coordinator
• Flexible
• Filing and data archiving
• Works well under pressure
• Superb Managerial and Bookkeeping Skills
• Critical thinker
• Microsoft
• Leader
• Body Waxing
• Personal Training
• Front Desk
• Security System Experience
• Makeup Application
• Upselling
• Time Management
• Labor Cost Analysis
• Retail Sales
• Microsoft Outlook
• Payroll
• Interviewing
• Marketing
• CCTV
• Personal Assistant Experience
• Dermabrasion
• Nail Care
• Management
• Event Planning
• Eyelash Extensions
• Medical Imaging
• Teaching
• Group Fitness
• Leadership
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