Customer Service Head Cashier
Resume:
Frances Herrera
Driftwood, TX *****
**************@*****.***
Friendly customer-focused cashier with attention to detail, good math skills, and ability to develop good customer relations, leading to customer loyalty and retention. Greet customers and collect payment using POS systems. Generate repeat business by determining customer needs and following-up.Customer service professional experienced in identifying and selling products based on customer needs and processing credit card and cash transactions. Skilled in using computers and handheld devices. Deliver a quality customer checkout experience in a quick, friendly, and professional way.Motivated, exceptionally well-organized, and customer-focused Head Cashier skilled at overseeing and processing customer transactions. Train new employees on POS systems, scanning, and bagging operations. Excellent people person, able to de-escalate conflicts and resolve problems.Motivated Job Title dedicated to delighting customers and improving the retail experience. Offering excellent organizational skills and a strong sales history. Proven merchandising, housekeeping, and customer service abilities developed over
Number years of hands-on experience. Tech-savvy and reliable problem-solver able to pick up new ideas quickly and apply them to day-to-day activities.Hardworking retail professional with a positive, upbeat nature and enthusiasm for improving the guest experience. Energetic professional and multitasker with a knack for engaging customers during transactions, quickly bagging merchandise, and help with special needs. Adaptable team player with flexible schedule and eagerness to meet the demands of a thriving retail business.Capable Head Cashier with history of playing key role in giving customers positive shopping experiences by working closely with store managers and cashiers. Prepare schedules for cashiers during peak shopping times to avoid long waits on checkout lines. Generally aware of all items in store to assist shippers with questions about products and sales.Skilled team player with strong background in
Type environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.A hardworking and reliable Job Title focused on going above and beyond to support the team and serve customers. Trained in Task and offering top-notch
Skill abilities. Motivated to continue to learn and grow as a Type professional.Organized
Job Title bringing strengths in handling work independently and solving routine problems without oversight. Offers expertise in
Task and
Task and ability to quickly learn new processes.Dependable Type industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction.Hardworking Job Title focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success. Willing to relocate to: Buda, TX - Kyle, TX - Driftwood, TX Work Experience
Cashier/ Customer Service Representative
Walgreen-Buda, TX
July 2014 to Present
Gained recognition for providing efficient service and a high degree of accuracy. Supported company shrinks and safety initiatives by remaining alert and accurately scanning merchandise for purchase.
Found ways to improve the customer experience by taking accountability and acting as a store Brand Ambassador.
Obtained a thorough knowledge of products sold to assist customers in locating and purchasing items. Returned non-purchased products to shelves and performed general merchandising functions. Custodian
Dripping Springs ISD-Dripping Springs, TX
November 2020 to July 2024
cleaning 14 rooms daily from mopping,vacum,sweeping, hallway, gym,and taking out trash etc Receptionist/ Admission Clerk
Scott &White Clinic-Marble Falls, TX
December 2006 to September 2011
Supported the work of office staff by providing skilled clerical assistance. Answered telephone calls to provide information, take messages and set up appointments. Greeted every visitor with a friendly smile and an immediate offer of knowledgeable assistance. Managed incoming and outgoing mail and deliveries to support efficient office operations. Education
Medical Industry in Pharmacy Technician and Medical Assistant Southern Careers Institute-Austin - Austin, TX
November 2013 to March 2014
High school diploma in GED
Austin College - Austin, TX
April 1996 to April 1996
Skills
• Merchandising (6 years)
• Clinical Pharmacy Experience
• Pharmacy Technician Experience
• Communication skills (2 years)
• Customer service (10+ years)
• Computer skills (10+ years)
• Insurance Verification (10+ years)
• Order Entry
• Medical Terminology (10+ years)
Languages
• English and Spanish - Fluent
Certifications and Licenses
Certificate of Enrollment for Medical Assistant and Pharmacy Tech November 2013 to March 2014
my employer did not let get cerfification
Assessments
Customer service — Completed
June 2020
Identifying and resolving common customer issues
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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