Security Officer Medical Records

Dale M. Mitchell

***** **** **** **, ********, IA 51526

Phone # - 402-***-****

EXPERIENCE: Allied Universal Security Svcs May 2020 - Present

Assigned to XPO Logistics

Security Officer: Monitored the security cameras, which included the interior

and exterior areas of the facility. Reported and recorded all alarms, incidents, and discrepancies to the security supervisor. Performed base patrols inside/outside of the building. Ensured valid documentation, access authorization, and accountability of all visitors and employees. Updated all logs in reference to base patrol, security cameras, and metal detector. Typed up all pre-alert messages for equipment being shipped out to other facilities. Excellent computer skills.

Wackenhut Corporation Mar 2006 – June 2009

Assigned to First Data

Lead Security Officer: Monitored the security computer and intrusion detection

systems. Visuallized the interior and exterior portions of the facility

monitored by Closed Circuit Television and accessed alarms when possible.

Initiated and directed initial response or compensatory measures to all alarm

annunciations or malfunctions of intrusion detection devices based on

visual observations, reports, or data received through the security computer

console. Monitored the console operation to ensure that all equipment

and systems are functional. Reported and recorded all alarms, incidents,

discrepancies, and deficiencies in the equipment or intrusion detection

systems to the manager. Ensured valid documentation, access

authorization, and accountability of all visitors, and escorted

personnel as required. Responsible for testing duress alarms and detex

doors. Called 911 for emergency situations that occurred in the facility.

Filled out Incident Reports and Condition Reports as required. Responsible

for making announcements for bad weather (tornado and thunderstorm

warnings/watches).

West Telemarketing Aug 2004 – Mar 2006

Customer Service: Provided assistance to customers ordering the American Express gift card. Also, took credit applications for the American Express credit card.

Mutual of Omaha Feb 2004 – Aug 2004

Corporate Support Clerk: Participated in corporate support service activities to

include incoming and outgoing mail, records management, files, messenger

services, and data entry to contribute to efficient business operations.

First National Bank Apr 2002 – Feb 2004

Data Entry Operator: Worked as a temporary in the proof department and

entered check data into the computer.

Alegent Health System Apr 2001 – Apr 2002

Worked 8 months FT and 4 months PT

Bergan Mercy Medical Records Department/Medical Records Clerk: Quality

assurance and organization of inpatient medical records. Filled out appropriate

paperwork for doctor’s signatures, answered telephone and provided doctor’s

offices with appropriate information. Delivered medical records to ER &

nursing stations, pulled and filed medical records.

ProStaff Temporary Agency Dec 2000 – Apr 2001

Assigned to Conagra: Data Entry Operator: Set up accounts payable

information for vendors in the computer. Called customers for required

information. Answered phones and directed calls. Performed general filing

duties.

VA Medical Center Feb 2000 – Dec 2000

Unit Secretary: Entered doctor’s orders/labs, meds, and x-rays into the

computer. Filed paperwork in medical records, greeted visitors, answered

phones and directed calls. Faxed documents, typed letters, and learned medical

terminology.

Crown Pointe Retirement Center Dec 1996 – Feb 2000

Receptionist: Greeted visitors, answered multi-line phone and directed calls.

Typed letters and faxed/copied documents, received rental payments from

residents. Responsible for calling 911 for residents with emergency situations.

Idelman Telemarketing Dec 1994 – Dec 1996

Night Auditor: Responsible for typing daily audit reports, audited sales and

hours of telemarketers, and filled out appropriate paperwork.

United States Air Force Aug 1981 – Dec 1994

Administrative Specialist: Worked in the commander’s office performing

secretarial duties. Answered the phone and directed calls, typed letters and

memos. Completed all in/out processing of personnel and general filing duties.

Five years customer service experience in the military.

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