Holly Hoffman
Englewood, OH 937-***-**** *****.**********@*****.***
Summary
Program Mangement Director offering an array of management skills as well as experience leading projects from initial design phase to successful implementation. Skilled in team and vendor management, and project management with a self-starter attitude and over fifteen years of project management experience. Possess a strong combination of leadership skills and business processes in the public and private sectors.
Highlights
Project Management
Strong Leadership Skills
DoD/Government Contract Knowledge
Excellent Cross-Functional Relationships
KPI Experience
Results Driven
Employee Engagement
Strong Analytical and Problem-Solving experience
Exceptional Business Process Management
Professional Experience
BTAS, Beavercreek, OH
PROGRAM MANAGEMENT DIRECTOR, 2023 - PRESENT
Develop and implement strategies to achieve program goals and objectives
Recruit and network to build a strong program management team
Quality review and delivery of Contract Data Requirements List (CDRL)
Supports program management International Organization for Standardization (ISO) requirements, including SOPs and WIs
Supports program reviews to capture performance data
Engage and motivate employees to achieve program success
Build and maintain strong relationships with teammates, including customers and prime contractors
Heidelberg Distributing Company, Moraine, OH
ASSOCIATE DIRECTOR OF INFORMATION TECHNOLOGY, 2017 – 2023
Led and created a 22-person Information Technology department for a company with over a $1 billion in revenue
Reported on IT department projects and accomplishments to the Executive
Responsible for the Process Improvement across the company
Developed and maintained relationships with internal and external individuals/companies
Determined project timelines/priorities with a 100% success rate
Successful alignment of the department’s goals with the company’s goals and vision
Managed the AS400 system upgrade and testing
Implemented and enforced IT processes and standards
Mentored team individuals
PROGRAM MANAGER, 2015 – 2017
Successful track record of project management with a 100% success rate
Planned initiatives for future development with the team to fulfill the needs of the company
Provided testing and scope initiatives to company-wide projects
Responsible for writing technical documents for both technical and non-technical audiences
Delivered training courses for both technical and non-technical audiences
SERCO, Wright Patterson Air Force Base, OH
PROGRAM MANAGER, 2010 – 2015
Administered delivery of Air Force Dept maintenance training
Oversaw all maintenance training policy updates
Supported cross-functional project teams at three Air Force bases: Hill AFB, Tinker AFB, and Warner Robins AFB
Oversaw $3M project that involved supporting 24K Air Force personnel
ThomTech, Wright Patterson Air Force Base, OH
FINANCIAL ANALYST, 2010 – 2010
Tracked employee development and training program courses for upper management analysis
Collected, documented, and reported program executive office risk plans and reports to Gunter Air Force Base
Managed training curricula for 80 integrated logistics maintenance employees, ensuring they all accomplished their training requirements. Achieved 100% compliance for training curricula
Collected, analyzed, documented, and submitted execution plan updates successfully
BAE Systems, Wright Patterson Air Force Base, OH
SENIOR TRAINING ANALYST, 2007 – 2010
Functioned as trainer/facilitator for Commercial Asset Visibility Air Force (CAV AF) system; ensured that courses were within budget, and all material was current in tandem with the Air Force Institute of Technology
Conducted three -day training courses at five Air Force Bases for 300+ employees with a 100% success rate
Co-authored two Air Force Materiel Command Instructions: Air Force Materiel Command Instruction (AFMCI) 21-113, Contract Maintenance Program for Depot Maintenance Activity Group (DMAG) and AFMCI 21-149, Contract Depot Maintenance (CDM) Program
MacAulay Brown, Wright Patterson Air Force Base, OH
FUNCTIONAL ANALYST, 2005 – 2007
Assumed responsibility for designing, structuring, and conducting training on the Enterprise Knowledge Management (EKM) application for the United States Air Force
Responsible for software requirements, developing test cases, and testing software
Developed training materials, such as computer-based training, user manuals, quick-start guides, and online help browsers, in collaboration with software engineers
Achieved 100% success in training personnel at seven geographically separated organizations
Drove delivery of training materials for six Air Force applications
Education and Industry Training
Master of Business Administration – University of Phoenix, Dayton, OH
Bachelor of Arts in Psychology – Wright State University, Fairborn, OH
Psychology of Leadership Certification - Cornell University, Ithaca, NY
Women in Leadership Certification - Cornell University, Ithaca, NY
Software Experience
Project Management (Agile & Waterfall Methods) - Advanced
ServiceNow - Intermediate
Microsoft Office Suite (PowerPoint, Excel, Word) – Intermediate
SharePoint/OneDrive – Intermediate
SmartSheet - Advanced