Customer Service Business Development
Resume:
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Summary
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JODI KAPLAN
**********@*****.*** 305-***-**** Miami, FL 33180
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and
growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively
introducing products, territory development, and revealing customer needs to deliver solutions.
Skills
Brand Promotion
Sales Strategies
Closing deals
Building rapport
Cold-calling
Sales Presentations
Records Management
Territory Management
Business Development
e Account Management
e Customer Service
¢ Territory sales
Sales expertise
Closing Techniques
Contract Negotiations
e Product merchandising and distribution
e Sales closing e Interpersonal communication skills
¢ Client Account Management e Product Merchandising
Experience
Self Employed Sales Agent Representative
Aventura, Florida
Synergy Financial
Services
Analyzed customer feedback to improve products and services.
Created detailed reports on daily, weekly, and monthly sales activity.
Identified opportunities for cross-selling additional products and services.
Managed inventory levels by ordering sufficient stock for each account.
Negotiated pricing contracts with customers to maximize profits.
Researched competitors' products, prices, and sales techniques.
Maintained accurate records of all sales and prospecting activities.
Performed regular follow-ups with prospects to close deals in a timely manner.
Developed and maintained relationships with key clients to ensure repeat business.
Generated new sales leads through cold calling and networking activities.
Developed and maintained relationships with existing clients to ensure customer satisfaction.
Developed and maintained relationships with customers to ensure repeat business.
Organized client visits, presentations, product demonstrations and trade shows.
Sales Representative
Created detailed reports on daily, weekly, and monthly sales activity.
Contact this candidate