Regional Manager Customer Service
Resume:
Gowridevi Kugananth
Regional Manager
Contact
Bucket Factory Lane
Maviddapuram,Jaffna,SriLanka
*************@*****.***
Objective
As an assistant manager, my primary objective is to support the functioning of business operations by managing staff, coordinating operations, and ensuring exceptional customer service. I aim to create a positive and productive work environment by communicating with team members, setting clear goals, and monitoring performance.
Education
Hindu Ladies College, Colombo-6
A/L 2004, Commerce Stream
Diploma in Computer Studies IDM, Col-4
Upper Intermediate 2&3, British Council col-3
Following Chartered Accountancy Srilanka
Key Skills
Customer Service
Leadership
Communication
Problem-solving
Experience
2009Aug-2011April
Administrative Assistant & HR • The Halo Trust, Nallur Cross Road, Jaffna, Sri Lanka
May 2022 – April2023
Administrator/English Lecturer • IDM Nations Campus for Legal Studies.
2024Jan- Up to Date
• Regional Manager – All IN ONE Consultancy and Immigration Services.
Responsibilities: As a regional manager, duties include guiding management staff in your region, setting performance objectives, evaluating and optimizing operational performance, ensuring regulatory and company standards are upheld, and preparing operations and financial reports.
Communication
A regional manager must be able to communicate effectively through various mediums, such as email, phone, video conferencing, and in-person meetings. They must also have excellent interpersonal skills, such as the ability to build relationships, resolve conflicts, and negotiate with different parties.
Leadership
Highlights leadership in the job titles
Provide proof of accomplishments
Commitment to the company
Look for leadership experience in other areas
References
Available upon request.
Contact this candidate