*************@*****.********* com Corpus Christi, Gonzalez TX, 78410, US +1-361-***-****
WORK HISTORY
Cashier (Food Preparation and Serving Related) at Jack In The Box Inc. 03/2024 - 04/2024 (2 months)
Provide caterers with assistance in food preparation or service. Distribute food to servers.
Cook or reheat food items such as french fries.
Wash dishes, glassware, and silverware after meals. Clean and organize eating, service, and kitchen areas. Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures.
Communicate with customers regarding orders, comments, and complaints. Accept payment from customers, and make change as necessary. Select food items from serving or storage areas and place them in dishes, on serving trays, or in take-out bags.
Request and record customer orders, and compute bills using cash registers, multi counting machines, or pencil and paper. Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
Prepare and serve cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines. Notify kitchen personnel of shortages or special orders. Pack food, dishes, utensils, tablecloths, and accessories for transportation from catering or food preparation establishments to locations designated by customers.
Relay food orders to cooks.
Collect and return dirty dishes to the kitchen for washing. Serve food and beverages to guests at banquets or other social functions. Arrange tables and decorations according to instructions. Monitor and order supplies or food items and restock as necessary to maintain inventory.
Consulting Operations at Dignity Memorial
03/2023 - 04/2023 (2 months)
Pre-planning funeral arrangements
Customer Service Specialist at Alorica Inc.
04/2021 - 06/2021 (3 months)
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims. Refer unresolved customer grievances to designated departments for further investigation.
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Check to ensure that appropriate changes were made to resolve customers' problems.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Solicit sales of new or additional services or products. Determine charges for services requested, collect deposits or payments, or arrange for billing.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Review insurance policy terms to determine whether a particular loss is covered by insurance.
EDUCATION
University of Phoenix
PRESENT
Bachelor's Degree in Business Administration and Management Tuloso-midway Academic Career Center
Graduated 2005
Diploma in High School Certificate of Competence Program