Data Entry Assistant Manager

BETSY HARDY

*** ***** **.

Abbeville, LA *****

337-***-**** - ***.**********@*****.***

PROFESSIONAL SUMMARY

Accomplished Assistant Manager at Lowe's, adept in staff management and strategic planning, significantly reducing shrinkage and boosting sales growth. Excelled in fostering team collaboration and customer relations, leveraging MS Office for data- driven decisions. Proven track record in enhancing employee performance and customer satisfaction, with a keen focus on achieving company goals. SKILLS

Money Handling • Sales Growth

Customer Relations Sales Reporting

Team motivation Employee Performance Evaluations

Product and service knowledge Succession Planning

Staff Training and Development Product branding

Task Delegation Customer Service

Staff Management Team Leadership

Retail Operations Teamwork and Collaboration

Employee Scheduling Computer Skills

Retail Operations Management MS Office

Strategic Planning

WORK HISTORY

12/2016 to 08/2024 Assistant Manager

Lowe's — New Iberia, LA

Supervised day-to-day operations to meet performance, quality and service expectations.

Maintained a clean, safe, and organized store environment to enhance the customer experience.

Developed strong working relationships with staff, fostering a positive work environment.

Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Improved customer satisfaction by addressing and resolving complaints promptly. Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Collaborated with the management team to develop strategic plans for business growth and improvement.

Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Facilitated clear communication between employees and upper management through regular meetings and updates.

Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.

Analyzed sales data to identify trends and adjust inventory orders accordingly. Implemented loss prevention strategies, significantly reducing shrinkage. Assisted in budget preparation, ensuring alignment with financial goals. Conducted performance evaluations, identifying areas for development and rewarding strong performance.

Leveraged data and analytics to make informed decisions and drive business improvements.

Set aggressive targets for employees to drive company success and strengthen motivation.

05/2014 to 11/2016 Office Manager

Duane Davidson Construction — Abbeville, LA

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.

• Helped review legal contract for bidding construction projects.

• Collaborated with Subcontractors and General Contractor to schedule all phases of project according to job deadlines.

11/2005 to 05/2013 Project Coordinator

Oil Center Research — Lafayette, LA

Kept projects on schedule by managing deadlines and adjusting workflows. Supervised multiple projects from start through delivery by prioritizing needs and delegating assignments.

Designed computer program to assist Outside Sales Team with sales calls and tracking reports.

Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.

Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.

Maintained database and spreadsheets with accurate inventory and status. Interviewed, onboarded, trained, and supported three out of state distribution locations.

EDUCATION

02/2003 Associate's Degree: Business Information Systems Remington College - Lafayette, LA

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