Social Media Office Manager
Resume:
Holly Ward
Dallas, TX *****
******************@***********.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Lead Generation Specialist and Sales training
Cool Air Mechanical-Dallas, TX
September 2022 to February 2024
Started multiple communication activities that I implement successfully on a daily basis to help customers with HVAC needs in their homes. Achieved service lead goals ( up to 12 in one day) by engaging in verbal communication with as little as one person or, ideally, on a large scale basis using specific announcements audible to the full store at any given time. Worked tirelessly and was successful at creating relationships with all Home Depot employees from associates to district and regional managers to the lot loaders. Ran special events and set up creative engaging programs in any store that I worked in. Marketing Assistant/Office Manager
RDS Door and Window-Dallas, TX
January 2019 to February 2021
Undertook daily administrative tasks to ensure the functionality and coordination of the department’s activities. Supported marketing executives in organizing various projects. Conducted market research and analyzed consumer rating reports through use of questionnaires I developed. Composed and posted online content on the company’s website and social media accounts. Communicated directly with clients and encourage trusting relationships and referrals. Education
Bachelor of Arts in Communications
The University of Texas at Arlington - Arlington, TX November 2012 to July 2015
Associate's degree in Arts
Trinity Valley Community College - Athens, TX
January 2008 to May 2011
Skills
• Sales (10+ years)
• Public Relations
• Budgeting
• Relationship management
• CRM software
• Retail sales
• Marketing
• Outside sales
• Customer service
• Negotiation
• Direct sales
• Communication skills
• Organizational skills
• Supervising experience
• Social media management
• Office management
• Personal assistant experience
• Salesforce
• Time management
• Customer Relationship Management
Certifications and Licenses
Driver's License
March 2020 to March 2030
Cosmetology License
August 1992 to March 1997
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