PG Department Program Manager

REEMA WILLIAMS

Apartment ** D, Sarfaraz Rafiqui Road, Askari 1, Saddar Bazaar, Lahore Cantt

Email: ***************@*****.*** Telephone: +92-321******* Profile

Over nineteen years of experience working in managerial and administrative capacity including four years with a London based Beer Company hence getting the exposure to a multicultural environment. An individual with professional integrity, commitment, devotion, meticulous professionalism and got the capability to be an asset for any organization. Ability to multitask, attention to detail and being organized are a few attributes that have helped me prove my mettle.

Education

Masters in Economics August 1999

Peshawar University, Pakistan

Bachelors in Commerce July 1994

Punjab College of Commerce, Punjab University

Certificates & Trainings

Certificate in Financial Management conducted by Church World Service 2001 Certificate in Staff Development conducted by The DOER Trust 2001 Certificate in Child Sexual Abuse conducted by SAHIL 2001 Certificate in HIV Awareness Training conducted by CRS 2001 Internship Training at ANZ Grindlays Bank 1994

Certificate in English essay writing awarded by the Principal St. Anne’s Presentation Convent High School, Rawalpindi 1989

Relevant Experience

Families for Pakistan – FFPak

Regional Coordinator – Punjab February 2022 to January 2023

Identifying potential partners and donors

Visiting target areas to grab more ideas for expansion

Identifying opportunities for participation in social and public events that will enhance visibility and networking

Identifying potential forums and networks for membership of FFPak

Liaison and correspondence with relevant stakeholders and potential partners

Ensure that communication between Head Office and project team is transparent, timely and effective

Plan and implement Orientation Meeting and seminars

Work in coordination with the Head Office and other staff members to ensure that all project activities are completed in an efficient and effective manner as per project agreement and donor and FFPak policies and guidelines

Ensure that developed training contents, associated materials and any other IEC materials are accurate, informative and are not misleading

Provide leadership, guidance, direction and advice as and when required to the staff members

Ensure that internal controls are in place during the implementation of the project and that these are not being bypassed

Centre for Public Policy and Governance (CPPG)

Forman Christian College (A Chartered

University)

Lahore, Pakistan

Program Manager/Coordinator Sept 2009 to January 2022

Handling of three academic programs at the Centre, managerial and administrative responsibilities

Acting as a contact point between the Centre, students and faculty as well as alumni for MPhil, Executive Masters and PhD in Public Policy programs

Up to date academic record keeping of current students and alumni

Maintaining, preparing and working on all kinds of confidential correspondence and assignments

Supervision, overseeing and managing of logistical and other support for Workshops, Seminars, Policy Dialogues and National and International Conferences organized by the Centre

Setting up appointments for the Director

Maintaining Centre’s academic calendar

Preparing weekly class schedule for all three programs for circulation among students and faculty

Assisting Faculty in providing students’ submissions, uploading of online grading, semester wise attendance percentage, distribution of handouts and course material etc.

Liaising with University Admissions, Academic and Accounts Department in order to pursue all relevant functions in lieu of the university rules

Any other task assigned by the Director

During CoVID pandemic (year 2020 and 2021), successfully managing all these responsibilities while working remotely

Josh Spices Ltd. London, United Kingdom

Office Manager Sept 2004 – Apr 2006

Calling customers (Indian restaurants in London and Home Counties) for orders and re-orders

Administering the execution of delivery notes on daily basis

Rectifying all kinds of customer queries and problems

Liaising with company directors on company matters

Administering the new employee process and take active part in selection criteria.

Managing a team of office and warehouse personnel and drivers.

Ensuring that the company complies with the government regulations.

Updating of company data base for a transparent and dependable record.

In the absence of Accounts Manager, fulfilled responsibilities of raising invoices, issuing credit notes, banking of cash and cheques, posting of all relevant entries in the system, dealing with receipts and payments of the organization.

Cobra Beer Ltd. London, United Kingdom

Part Time Tele Sales Executive Oct 2002 – August 2004

Managing cold calling with Indian restaurants in Manchester, Birmingham. Leicester, Scotland and Nottingham.

Maintaining a close telephonic contact with all the customers and identifying any non compliance and alert line manager for reporting purposes.

Ensuring the company data is updated with all relevant and necessary information for future use.

Acted as a tele sales team leader during sales promotion every two months and ensured that the customers and distributors receive flyers and promotional mail shot.

Worked in a close knit team of multi nationals and built an excellent rapport. Promoted to CEO’s Personal Team

Assist CEO’s Team

Established a new contact system for CEO’s personal use.

Filed and categorized all documentation.

Updated CEO’s event recording system.

Promoted to Logistics Manager in Sales Department

Proper execution of day to day delivery notes

Calling on high profile restaurants in London and Home Counties.

Recording of all new customers and then compiling of monthly sales figures to be presented in the monthly sales meeting.

Assisting Sales Director in connection with any kind of key customer queries and problems.

Islamabad Christians Against Narcotics (ICAN)

Islamabad, Pakistan

Administrative Officer Feb 2000 – May 2002

Overseeing progress of the projects run in connection with drug awareness and performing all kind of financial and monetary responsibilities.

Assisting in preparing quarterly, bi annual and annual progress reports of the organization.

Oversee the ongoing projects on drug/HIV AIDS and keeping a check on field staff performance in accordance with allocated targets.

Organizing and administering HIV/AIDS and drug awareness campaigns in target areas in slums, target colonies and educational institutions.

Directing and managing finances in purchasing and related supplies as well as human resources.

Preparing annual contracts of the existing employees and job description for the new employees.

Supervision of books of accounts.

Interview, hire and oversee training for staff.

Dealing with cash and cheque payments and receipts and maintaining cash flow.

Maintaining regular correspondence with local and international organizations including foreign donors.

Ensuring that the company complies with the government regulations.

Overseeing the work of the entire organization in the absence of the Director.

COMMUNITY SERVICES

Hope Tower Girls Hostel – Forman Christian College (A Chartered University) Assistant Warden (Second & Third Floors – around 170 residents) November 2019 to January 2022

Agree and implement the boarding standards and processes to ensure that the girls’ hostel complies with the FCC Core Standards

Work with all staff to ensure that the students are healthy, safe and happy

Manage the involvement of other staff in boarding duties including the establishment of rotations for dormitory duty for boarding staff and assistant hostel guardians

Contribute to disciplinary policies and to be in charge of Behaviour Management in the hostel.

Carry out dormitory duties on an agreed number of nights and mornings per week.

Allocate rooms to students so as to maintain a balance of cultural diversity and maturity in each block.

Develop and manage a program of weekend activities including Saturday evenings and Sundays to ensure that the weekends are active and attractive.

Assist with recruitment and induction of new boarding staff.

Be available to talk to parents and to communicate proactively with them about the welfare of their wards.

Board Member Families for Pakistan (an international NGO) November 2020 to March 2021

Attending monthly Board Meetings

Fellowship

Developing strategy

Choosing the goals for the local chapter

Vice Chairperson Families for Pakistan March 2021 to December 2022

Attending monthly Board Meetings

Fellowship

Developing strategy

Choosing the goals for the local chapter

Computer Skills

Conversant with MS Word, Excel, Powerpoint, Sage line 50 and line 100 Languages

English, Urdu, Punjabi, Hindko (basic)

References:

Dr. Saeed Shafqat

Professor and Director CPPG

Forman Christian College

(A Chartered University)

Ferozepur Road

Lahore.

Mob: (009*-****-*** 4947

Email: ************@*********.***.**

Dr. Sikandar Hayat

Distinguished Professor of History and Public Policy and Chairperson Department of History Forman Christian College

(A Chartered University)

Ferozepur Road

Lahore.

Mob: (009*-****-*** 0620

E-mail: *************@*********.***.**

Dr. Ishtiyaq Bhatti

Chairman Families for Pakistan

Office No. 3, First Floor

Saboor Center, Plot No. 13

MPCHS, E-11/3

Islamabad.

Mob: (0092) 334-***-****

E-mail: *******@***.***

Contact this candidate