Ux Designer Team Member
Resume:
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Afi Nkosi Donovan
PROFESSIONAL EXPERIENCE
Credera —UX Designer
New York Metro Area Nov 2022 - Apr 2024
● Leveraged a customer-forward mentality on the Mercedes-Benz account responsible for updating mbusa.com and online-to-offline user/dealer touch points.
● Worked directly with stakeholders, participated in whiteboarding and feedback sessions, and applied robust UX processes to design experiences aligned with responsive webpages.
● Spearheaded the conversion of physical PDFs into online webpages, addressing AEM constraints while applying UX best practices to ensure usability standards and enhance the page journey.
● Contributed to the redesigns of multiple experiences on mbusa.com and enhanced online-to-offline dealer touch points, leading to a 70% increase in MB’s JD Power ranking.
● Assisted the Chick Fil A design team in developing a reusable library of flexible components for their team member portal.
● Enabled Chick Fil A operators to deliver custom, location-specific content to team members, resulting in a 50% increase in engagement. Avocademy —UX Design Mentor (Part - Time)
Remote Dec 2022 - Feb 2024
● Guided 100+ students through end-to-end design projects, leveraging our in house platforms and Slack to impart best UX practices. Moment Studio —UX Designer
Remote Contract April 2022 - Nov 2022
● Led a team of cross-functional designers and collaborated with project managers, engineers, and stakeholders on a per-project basis.
● Utilized user research, design thinking, and agile methods to uncover new insights and metrics, understand the user’s wants and needs and test potential design solutions for coherent storytelling.
● Built a framework by wireframing, adhering to personas, and further revising through prototyping, and user testing to transform conceptual ideas into usable, consistent, and engaging products.
● Create seamless handoffs to clients and developers by utilizing design systems, thorough annotations, and heavy attention to feedback. AIDS Healthcare Foundation —Temp Data Analyst
Los Angeles, CA July 2022 - Nov 2022
● Pioneered data infrastructure improvements, leveraging Excel, ADP, and Salesforce to streamline operations and reduce managerial workload by 30%.
Freelance —Designer (UX, UI, Graphic)
Remote May 2020 - Mar 2022
● Created logos, graphics, and website screens for local clients. VSchool —UX Design Trainee
Salt Lake City, UT Jan 2020 - Mar 2020
● Applied UX fundamentals across mobile and desktop applications to create seamless ecommerce solutions for local clients Philadelphia, PA
Open to Relocate
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Portfolio
My Linkedin
EDUCATION
Avocademy
UX Design Certificate
Western Kentucky University
Some College
60 Hours ~ BA Journalism
SKILLS
RESEARCH
User Experience Design, Design
Research, User Research, User
Stories, User Flows, Personas,
Site Mapping, Information
Architecture, Storyboards,
Design Thinking, Quantitative
Research, Qualitative Research,
Usability Testing
DESIGN
User Interface Design, Mobile
App Design, Web Design, Visual
Design, Interactive Design, Style
Guide, Design Systems, Wireframes,
Prototypes, User Testing, Mock-ups
TOOLKIT
Figma, Sketch, Miro,
Domo, Loom, Google Suite,
Microsoft Suite, Invision, Adobe
Suite, ADP, Confluence, Jira, AEM,
Salesforce
SOFT SKILLS
Scrum Based Agile Mindset,
Empathy, Communication, Attention
to Detail, Curiosity, Collaboration,
Adaptability, Critical Thinking,
Problem Solving, Creativity, High
Motivation, Leadership
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