Professional with well-developed skill set and proactive demeanor looking to obtain a position where my administrative and human resources background, as well as extensive accuracy and result-oriented office management skills will be fully utilized for the benefit o the company and team. With my experience and roles in both highly successful and dedicated businesses and teams, I am confident that I can be a strong asset to the company and its success.
SKILLS
Customer Service
Microsoft Office Software
QuickBooks Software
Kronos Software
West Law & Lexis Nexis Software
Law Office
Human Resources
Property Management
Accounts Payable & Receivable
Section 8
Fair Housing Regulations
Employee Payroll (150+)
Inventory Management
Yardi & OneSite Software
Records Maintenance
WORK EXPERIENCE
Administrative Assistant
The Glen Retirement Community – Shreveport, LA
August 2023 – January 2024
Served as assistant to Administrator/Director of the Rehabilitation Clinic
Scheduled appointments, answered telephones, entered data, filed records
Greeted and assisted visitors, residents, and personnel
Prepared and processed payroll for 150+ employees
Maintained personnel filed and assisted the HR Director
Ordered administrative office and nursing department supplies
Processed accounts payable invoices for approval and payment
Assisted with bank deposits
Leasing Specialist
Ultris Island Park - Shreveport, LA
August 2021 to January 2022
Created and submitted daily leasing reports
Processed security deposit refunds
Used marketing collateral, phone calls, and email messages to promote the property to local businesses
Showed potential tenants apartments and answered questions about the neighborhood
Created and implemented tactical marketing plans
Conducted all background checks for apartment applicants
Received, checked, and processed new lease applications
Resolved tenant disputes in the most efficient way possible
Enforced community policies and rules
Maintained meticulous records of all correspondence between residents and tenants
Notified the property manager of critical issues so that they could be addressed right away
Gave tours of the property to potential clients, answered questions, and addressed concerns
Worked with property managers to ensure that units were ready for new tenants and that moves went smoothly
Lead Leasing Consultant
Lane Parke - Mountain Brook, AL
July 2014 to May 2015
Increased occupancy with, at certain times, 16 or more leases a day, due to a new property with a lot to offer in an upscale area
Answered calls and responded to inquiries from various parties, resolving issues through active listening and open-ended questioning
Completed all lease contracts and entered all pertinent data into the system and files for management and to ensure the consistency of all files and correct info, as well as according to legal standards
Managed tenant relations, which included promoting tenant satisfaction and streamlining the delivery of services
Conducted regular property inspections to identify flaws and schedule repairs
Business Development Administrator Assistant
Tenax Aerospace - Madison, MS
March 2013 to May 2014
Assisted in employing all of the company's capabilities to capture new leads and opportunities
Acted as liaison between prospective customers and company
Maintained bank reconciliations and financial logs
Maintained government contract documentation
Developed meeting minutes for business development as necessary
Assisted in any and all office management tasks
Developed a skill for special projects including the discovery of lucrative defense contracts for the company's benefit
Forman Watkins & Krutz LLP - Jackson, MS
March 2007 – May 2008 and October 2009 to May 2014
Human Resources Assistant
Promoted to the Human Resources Department as an HR Assistant to help in maintaining personnel files, employee recognition events and gifts, ordering Firm merchandise, managing parking and building access for local office, and assisting HR
Director and other HR department overseeing all aspects of the success of the firm in the local office as well as seven outer offices.
Law Librarian
Maintained library, ordered materials, and distributed to appropriate attorneys and paralegals. Utilized information technology to locate sources and oversaw the maintenance and improvement of the library's collection. Ensured all outer offices receive correct materials and that all inner and outer office invoices were checked, corrected as needed, and sent to Accounts Payable for payment.
Fraud Screening Paralegal
Documented Production and Special Projects
Entered information into a legal computer database created by hiring attorney
Utilized Microsoft Office software
Assisted in the distribution of assignments
Quality Control of documents
Slip sheeting of documents
Part Time Receptionist
Maintained a high-volume reception area and successfully interacted with a diverse and demanding group of people. An excellent track record of efficiency and effectiveness in managing communications and customer relationships. Answered a multi-line switchboard, directed calls throughout large firm of nearly 300 employees. Maintained the booking of all conferences within the firm.
Assistant Manager
Links of Starkville - Starkville, MS
October 2008 to March 2009
Promotion to on site management, sales, and operational skills
Apartment rentals, Office duties, Accounting, and Excel reporting
Collections, Resident Relations, Purchasing maintenance
Grounds Keeping
Compliance with all applicable laws and company policies
EDUCATION
Associate degree in general studies, Hinds Community College
High School Diploma, The Woodlands High School