Office Assistant Data Entry
Resume:
JOHANNA IBARRA
***** ****** **** ** ****** Valley Ca 92555 · 951-***-****
**********@*****.*** ·
EXPERIENCE
OFFICE ASSISTANT, SAN BERNARDINO COUNTY PUBLIC DEFENDERS
Maintained client profiles, prepared legal correspondence Legal and Market Research Copying, Scanning, Filing.
Assisted attorneys in collecting information such as employment, medical, and other records.
Mailed out next court date letters to clients.
Preparing clear, concise and complete legal documentation and reports, correspondence and other written materials May make effective independent decisions, when necessary
Assisted with office operations, including filing, data entry, and inventory management.
Processed incoming and outgoing mail, answered phones, and greeted visitors.
01/2022- 08/2023
PAYMENT CORDINATOR, ARROWHEAD ORTHOPEATICS
Assist in the completion of various projects that are mailed payment related.
Open and sort incoming daily packages received from third party vendors.
Proper utilization of the RPC station
May make effective independent decisions, when necessary
May be trained to support multiple payment processes.
Reviews and processes incoming/outgoing ACH files
Contacts Relationship Managers or Customers for ACH Suspension approvals
Provides support to customer facing associates for ACH transactions.
12/2020 – SEPTEMBER 2021
ACCOUNT RECEIVABLE SPECIALIST, ZYMEDA PROVIDERS SOLUTIONS
Prepared/processed resident statements, collection letters and refunds.
Maintained completed the accurate payment databases for each community. Communicated extensively with the business office management, regional management, administrators, leadership, accounting and billing team members.
Conducted review of each resident account ensuring the completion and accuracy of payer source configurations, coverage levels, and authorizations.
Performed exhaustive and meticulous review of each account ensuring all information pertinent to admission.
Verified insurance eligibility for patients via insurance portals and telephone.
Served as a resource to staff by answering phone calls and attending to walk-in patients.
Collections
11/2017 – 12/2020
MEDICAL BILLER, WonderLab
Reviewed claim denials and payer requirements for corrective action.
Worked hand in hand with front office staff to ensure proper information was received for claims processing.
Researched and replied to insurance, patient, and internal customer inquiries.
Investigated and resolved denials and rejections within standard billing cycle timeframe.
Revised patient bills for accuracy and completeness and obtained missing information.
Communicated with customers to provide account information.
Operated office equipment, including typing, adding, and calculating machines.
Drafted invoices or statements itemizing purchases and detailing service fees
Collections
06/2015 – 11/2017
ACOUNTING, SEC Equipment Corp.
Reduced aging invoices by tracking open bills and contacting past-due customers to obtain payments.
Promoted office productivity by staying on top of diverse clerical demands.
Processed payments for both inventory and non-inventory invoices.
Maintained accurate, compliant accounts, inputting new transactions each day.
Managed all incoming and outgoing mail, packages, and faxes.
Served customers by going above-and-beyond to offer exceptional support for all needs.
Developed solid relationships with staff, customers, and vendors.
EDUCATION
FEBRUARY 2009
MEDICAL BILLING, United institute of education
SKILLS
Insurance claims processing
Medical billing
Medical terminology
Office equipment operation
Mail sorting and correspondence
Accounting functions
Administrative support
Financial reporting
Customer relations
Detail oriented
Order processing
Inventory organization
Time management
Microsoft Word
Paperwork management
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