Monique J. Paulson, RMA
Wake Forest, NC 27587
*****************@*****.***
Objective
Former Registered Medical Assistant determined to learn a variety of task to thrive in a new career field.
Education and Certifications
ECPI University, Raleigh, NC May 2019
AAS - Medical Assisting Program
RMA through American Medical Technologists December 2018
AMT ID# 2872951
Skills
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•Phlebotomy
•Patient intake, vital signs, height/weight
•Injections- IM, ID, Sub-Q
•EKG
•Athena, Medisoft, & Epic
•MS Word, Excel, PowerPoint
•Medical terminology
•Medical office procedures
•Appointment scheduling
•Medication management
•Patient education
•CPR/BLS Certified through AHA
Experience
Walmart Myrtle Beach, SC October 2023-February 2024
Receives and stocks merchandise throughout the facility
Organizes and maintains the backroom by following company safety, cleaning, and operating procedures.
Utilize equipment appropriately and set up displays.
Maintaining modular integrity; receiving, sorting, and staging.
Hilton Grand Vacations Myrtle beach, SC, August, 2023- October, 2023
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•Provide essential housekeeping duties: Duties include making beds, replenishing linens, changing and arranging towels, restocking toilet supplies, dusting, cleaning rooms and halls, and vacuuming.
•Friendly and effective communication with dispatch, Team Members, and guests to ensure the happiness of our guests and owners.
•Ensure all rooms are cared for and inspected according to standards.
•Notify superiors of any damage, deficits and,disturbances.
•Deal with reasonable complaints/requests with professionalism and patience.
•Ensure appropriate maintenance of all housekeeping equipment and tools.
•Maintain inventory of tools and supplies used in housekeeping activities.
Express Employment Butler, PA May, 2022- June 2022
•Clean Hospital rooms
•Remove and replace linens on beds
•Dust,disinfiect & sanitize all the hard surfaces
•Restock supplies
•Empty Trash Bins
•Sweep & Mop floors
Mcdonalds- Butler, PA March, 2022- April, 2022
•Greet customers at the drive- thru window.
•Request and record customer orders.
•Compute bills/ credit cards using cash registers.
•Promptly administers discounts and coupons.
•Prepare beverages, place correct order of food in bags and pass them out to customers.
•Properly sanitize & disinfect all machines, utensils / dishes. Place clean dishes/utensils in the correct storage area.
•Restock shelves
•Clean and maintain designated areas.
Duke Otolaryngology of Raleigh Raleigh, NC September 23, 2019 – May 2021
•Manage Patient Intake such as vital signs, medical history, progress notes, and other clinical data.
•Contact patients via telephone, record interactions, follow guidelines enforced by clinical leadership and notify providers.
•Following the six rights of medication administration, prescribe medicines to patients as directed by providers or established protocols.
•Assists providers with procedures such as Balloon Sinuplasty, Potassium Titanyl Phosphate Laser excision, biopsies, and much more.
•Join in on projects to improve performance in the clinic.
•Prepare the examination room for clinical procedures; conduct high levels of disinfection and sterilization and any other tasks.
•Obtain permission from the patient before administering medication or utilizing medical equipment.
•Float in the clinic to cover patient and provider needs authorized by the Charge Nurse, Nurse Manager, Team Lead, and Health Center Administrator.
Orthopaedic Specialist of North Carolina Raleigh, NC April 2019 - May 2019
Medical Assisting Internship
•Assisted multiple practitioners in a busy orthopaedic practice and urgent care
•Triaged patients, recorded vital signs and chief complaint into Athena EMR system
•Prepped and assisted with injections, administered tramadol injections; assisted with splinting; fitted patients for DME
•Performed portions of sports physicals, assisted with proper charting, trained to assist with patient call backs
•Cleaned and restocked rooms, assisted with lab duties including pill counts
•Entry of ICD codes and patient history including medications and allergies into Matrix system to close chart