High School Customer Service
Resume:
Ian Beach
*** ****** *****, ** ******, Missouri, 63376, US
***********@*****.***
Professional Summary
Ten years experience in the restaurant industry.
Skills
+ Supervision + Food plating and presentation
+ Staff management + High-volume dining
+ Kitchen equipment operation and maintenance __« Sanitizing understanding
* Organization Kitchen staff coordination
« First Aid/CPR + Food production management
* Recipes and menu planning + Customer service
* Team management * Recruitment
+ MS Office * Communications
Education
High School - 2010
Francis Howell Central High School - Cottleville, MO
Work History
FOH Manager - January, 2020 to February, 2023
Schlafly Bankside - Saint Charles, MO
+ Oversaw the main aspects of running a
functioning and well established restaurant off
of Main Street in St. Charles.
Cash handling: bank deposits, loan outs,
recording PC AM/PM, server turn ins, etc. Payroll
briefly.
Conducting interviews with potential
candidates.
Private Events Coordinator: I helped guests plan
and organize special events ranging from a small
business meeting to large wedding parties. This
required me to be in constant communication
with guests in order to accommodate them to my
best capacity.
Expedited during lunch and dinner services to
control the quality of the products our guests.
Handling customer complaints, Karen's
Scheduling in both front and back of house
Coordinated with Kitchen Manager on menu
changes/updates, daily specials, creating
recipes, etc.
Line Cook Supervisor - August, 2012 to January,
2020
Trailhead Brewing Co - St Charles, MO
* Worked my way from the bottom up.
+ Learned culinary techniques.
+ Dedicated employee for seven years, good times
and bad.
+ Worked efficiently alongside several other cooks
in a high volume restaurant, seating
approximately 500 people. Main Street does a lot
of festivals throughout the year that put us at
max capacity for hours without end.
+ ServSafe Certified.
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