Customer Service Field Technician

ERIC MENDOZA

*** ********** ** ****** *******, GA 30127

***************@*****.*** 407-***-****

SUMMARY

Oriented Field Technician with high performance records seeking a position in the Greens Department of the film industry. Dedicated and hardworking with internal drive to deliver excellence. Tactical team building skills with strong background in training and team development. Completed efficient, high quality fertilizing and landscaping work for residential and commercial customers. Maintained cost-effective operations and achieved high satisfaction ratings. Background includes working alone and with team members. Sales and customer service-focused professional offering a combination of years of hands on experience, strong work ethic and commitment to client satisfaction to attain key business objectives.

EXPERIENCE

JANUARY 2009-2020

LAWN AND ORNAMENTAL SPECIALIST, Trugreen

Executes all daily work orders within the daily time frame

Delivered an exceptional level of customer service to each customer by listening to concerns and answering questions

Fertilize lawns and ornamentals for residential and commercials properties

Provides onsite training to new employees

Oversees various projects from conceptualization to completion

Provides outstanding service to new and longstanding customers

Developed an exceptional attendance record with special attention to punctuality and preparation to work upon arrival

SKILLS

Applying fertilizer

Landscape maintenance

Client communication

Sales technique knowledge

Irrigation maintenance

Time management

Using hand tools

Maintaining landscaping equipment

Maintaining fertilizer equipment

Complaint resolution

Problem analysis and resolution

Work site preparation

January 2021

StarGirl Season 2

Worked as greensman

March 2021

Black mafia family Season 1

Worked as a greensman

May 2021

memories season 1

Worked as a greensman gang boss

EDUCATION AND TRAINING

Department of Environmental Protection

Certificate of Approval: Green Industries Best Practices

Orlando, FL

Florida Department of Transportation

Commercial Vehicle Certificate

Orlando, FL

James J Ferris High School

High School Diploma

Jersey City, NJ

IATSE 479 UNION MEMBER

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