Office Assistant High School
Resume:
Kristina Rapp
Oklahoma City, OK. 73122
Cell 405-***-****
*************@***.***
Skills
Typing, Data Entry, Filing
Excellent Customer Service
Good People Skills
Multi-line Phone System
Cashiering and Sales
Microsoft Word, Office, Outlook, Windows 11
Grant Writing and Medical Terminology Certificates
Education
Graduated from Northwest Classen High School in Oklahoma City, Oklahoma
Professional Experience
Receptionist-Secretary
Valley Hope Alcohol and Drug Outpatient Rehab Facility
Oklahoma City, OK. June 2008-March 2009: August 2009-May 2012
Answered multi-line phone system
Accounts Payable and Receivable
Patient scheduling and client intake
Computer input and updating of relevant patient information
Insurance processing
General filing work
Worked in Microsoft Office and Outlook
Teaching/Professional Instruction
Kristina Rapp
Page 2
One-on-one private voice lessons for multiple students
Founder and Director of part-time music business, Oklahoma City, OK
December 2000-Present
Market and Advertise
Schedule rehearsals
Audition and hire singers
Book clients-country clubs, businesses, private parties etc.
Prepare payroll
Handle client and singer contracts
Organize singers for events
Social Service Specialist - I - OK Department of Human Services
January 2006- November 2006
Interviewed clients applying for food stamps, Medicaid or day care
Processed client applications into computer along with case notes
Verified information client supplied
Assessed client needs and eligibility for benefits
Kept client informed as to the status of application
Referred clients to various community resource agencies
Encouraged clients in their job searches and pursuing education
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