Administrative Assistant Support

Lubna Dib Amer Al Amrat

Mobile: +1-530-***-****

Email: ***********@*****.***

I am a highly self-motivated and goal-oriented professional committed to pursuing a position with an innovative company utilizing my Materials Management and Customer Service skills. I have a total of 24 years of full-time work experience in the administrative field, including roles within HR, accounting, finance, front desk, executive, logistics, and public relations. I believe that the skills I have acquired during my professional and educational experiences will be valuable assets for your organization and your clients. In projects, I provide tactical support to the program division, including development, technical, administrative, and financial management support, and oversight. I have senior management level as well.

With 24 years of diverse experience in the administrative field, I have honed a robust skill set encompassing HR, accounting, finance, and more, positioning me as a valuable asset to any forward-thinking organization. My expertise in providing tactical support across various project phases, coupled with my senior management experience, underscores my capability to drive progress and innovation. I’m committed to leveraging my materials management and customer service skills to contribute meaningfully to a dynamic team.

With a robust background spanning 24 years across various administrative functions, I bring a wealth of experience to any role. My expertise in Materials Management and Customer Service, coupled with my involvement in HR, accounting, finance, and logistics, positions me as a versatile professional. My ability to provide tactical support in development, technical, administrative, and financial management showcases my comprehensive skill set. In addition, my senior management experience further underscores my capability to lead and deliver results, making me a valuable asset to your company.

Education

Business Graduated office management diploma 1995.

In March 2003/ up to March 2008 (Bachelor degree) Business Administration ( MIS) Management Information System from Open University - UK March/2008.

Work Experience:

March/20/2024 until now

Administrative Assistant

Dr. Richard F. Gravina M.D. Corp

Answering phone calls, transferring callers as appropriate.

Managing schedules and record and follow up all the office duties

Manage Complex calendars, schedule meetings.

Manage invoices and process payments

Managed travel arrangement,hotel bookings

Monitoring and ordering inventory for office

Managing incoming and outgoing correspondence, including emails, faxes, mail and packages.

Filing and organizing records, invoices, and other important documentation.

Submitting work orders and scheduling repairs for general office space and equipment.

Ordering repairs for office equipment and maintenance, connecting with and escorting vendors.

Surrozen Inc. / south San Francisco

Administrative Assistant

Jan/2024 temporary employee for one month

Answering phone calls, transferring callers as appropriate.

Greeting customers and visitors to the office, ensuring guests are comfortable and relate to the right office personnel.

Managing schedules for conference and community spaces.

Manage Complex calendars, schedule meetings.

Managed travel arrangement,hotel bookings

Manage invoices and process payments

Monitoring and ordering inventory for office and break room supplies.

Managing incoming and outgoing correspondence, including emails, faxes, mail and packages.

Filing and organizing records, invoices, and other important documentation.

Submitting work orders and scheduling repairs for general office space and equipment.

Ordering repairs for office equipment and maintenance, connecting with and escorting vendors.

Bayside Mechanical INC, San Mateo, CA

Administrative Officer, Mar 2023 - Oct 2023

Oversaw and support all administrative duties in the office and ensured that the office was operating smoothly.

Managed office supplies inventory and placed orders, as necessary.

Performed receptionist duties: greeted visitors and answered and directed phone calls.

Received and sorted incoming mail and deliveries and managed outgoing mail.

Developed office policies and procedures, and ensured they were implemented appropriately.

Identified opportunities for process and office management improvements and designed and implemented new systems.

Provided other administrative support as necessary, including scheduling group meetings, scheduling employees, maintaining calendars, doing research, on-call rotation schedule, on-call 24 hours, and creating reports.

Checked mail and correspondence with general accounting staff and sheet balance/payroll data entry and balance.

Customer Service Representative

Real Producer Market, Palo Alto, CA

April 2022 - Sep 2022

Answered incoming calls and directed them to the appropriate parties.

Responded to customer inquiries via email and phone, providing excellent customer service.

Assisted customers with questions, promotions, and offers.

Maintained a high level of professionalism and courtesy in all interactions with customers.

Administration Assistant & Logistic Officer

Rum and Gulf Company, Jordan, and the USA

April 2007 - July 2018

Managed business coordination and information collection for import and export shipments.

Conducted management meetings with customers both inside and outside the country.

Prepared monthly reports on declaration and work for the air freight department and outdoor sales.

Followed up with the accounting department to prepare statements for the admin and the customer.

Supported the development and capacity-building for local and community-based organizations.

Created and supported existing communities.

Demonstrated full comprehension of office management systems and procedures.

Possessed excellent experience in land and ocean freight.

SKILLS

Management

Bi-Lingual

MS Office Expert

Conflict Resolution

Office Management

Customer Service

Problem Solving

Analytical/Problem Solving

Flexibility/Adaptability

LOGISTICS, MICROSOFT OFFICE / Level TYPING / Level: Expert

email and office management/ correspondence ● office management calendar

LANGUAGES

Arabic / Level: Native ● English / Level: fluent

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