Health Information Management
Resume:
Alicia Fitzpatrick
Deland, FL. 32720
Phone: 407-***-****
E-Mail: ************@*****.***
OBJECTIVE
Seeking a full-time position in the field of Health Information Management in Central Florida that will utilize my exceptional hospitality in an extensive office and professional customer related skills.
SUMMARY OF QUALIFICATIONS
• Highly skilled in greeting guest in a courteous and professional way.
• Thorough understanding of monitoring visitors’ access and issuing passes.
• Excellent knowledge of administrative and clerical procedures.
• Adept at giving accurate and detailed information to visitors and callers.
• Extremely capable of keeping reception area clean and organized.
• Well versed in managing multiple phone line system and handling multiple incoming calls simultaneously.
• Expert user of performing clerical duties in scanning, photocopying, and collating documents.
• Understands the compliance of all professional standards including HIPAA. EDUCATION
Associates in Science, Health Information Technology 08/2014 – 08/2016
Seminole State College Sanford, FL
• Graduated Cum Laude with a 3.4 GPA
Technical Certificate Medical Information Coder/Biller: 08/2010 – 08/2015
Health Information Management Sanford, FL
Seminole State College
• Graduated Cum Laude with a 3.3 GPA
AWARDS
Seminole State College: Sanford, FL
• President’s List 4 semesters
• Dean’s List 3 semesters
WORK EXPERIENCE
Health Information Management Specialist
09/2016 to Present
Oviedo Medical Center Oviedo FL.
Medical Records Department
• Works at the front office desk to assist, manage, organize, and faxRelease of Information upon patient request.
• Greets callers professionally and friendly and transfers them to the proper location.
• Collects, organizes, sorts, preps, and scans record documentation into the electronic medical record system.
• Works in Meditech, and HPF to view and maintain all medical record documentation.
. Assist providers with deficiencies of incomplete documentation.
. Run reports daily and input numbers in an excel spreadsheet.
• Works on various projects as directed by the HIM facility director.
• Receptionist, Automotive Department
Seminole State College
05/2016 – 08/2016
• Developed a positive, welcoming and caring climate in the front office.
• Effectively communicated with administrators, staff members and visitors.
• Handled telephone calls and messages, and provided routine information upon request.
• Maintained files and photocopied documents upon request by administration.
• Assisted in all aspects of maintaining a professional front office. Health Information Management Intern
Central Florida Regional Hospital Sanford, FL
05/2016 – 06/2016
Medical Records Department
• Observed the Chart Reconciliation Technician in gathering and prepping of medical records.
• Observed and applied the process of Release of Information to customers upon request.
• Attended and created awareness in both the Facility Security Committee and Risk Management meetings.
• Assisted the supervisor in creating excel patient spreadsheets.
• Observed and became familiar with the delinquency rate process.
• Observed the supervisor process medical records in an electronic medical record system. Box Office Assistant, Theater Department Seminole State College Sanford, FL 08/2014 – 12/2015
• Assisted the Fine Arts Theatre Box Office Supervisor with ticket sales both in person and by telephone.
• Provided assistance with maintaining the Box Office records.
• Assisted with the labeling of postcards for each bulk mailing associated with each theatre production.
• Distributed and monitored placement/replacement of the posters for each theatre production.
• Acted as a liaison for the supervisor in Arts and Communication. Receptionist, Greenglade Elementary School
Miami Dade County Public School Miami, FL. 06/2005 – 07/2008
• Answered phone calls in a pleasant and professional manner, also providing information and properly directing phone calls.
• Greeted all incoming students, families and guests respectfully and professionally.
• Assisted students, parents and guest with problems/concerns to proper administration.
• Effectively performed all other duties such as properly maintaining student files, copying and scanning as directed and assigned by administration.
• Assisted student’s needs such as attending to those who were sick or hurt; administered medication as prescribed by a physician in accordance with training and authorization.
• Assisted in all aspects of maintaining a professional front office, and directed incoming phone calls to staff members in a timely professional manner. Relevant Training/Skills
• Knowledgeable in medical terminology, disease processes, and anatomy and physiology.
• Trained in ICD-10-CM/PCS codes, Healthcare Common Procedure Coding System, and Current Procedural Terminology Coding through coursework at Seminole State College as well as introduced to using an encoder, Medisoft Clinical Practice Management, and Electronic Medical Record program.
• Proficient in Microsoft Office, Microsoft Word, Excel, and PowerPoint.
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