Child Welfare Social Services
Resume:
SE’KENYA FLEET
***** **** ** * ************, LA 70443 Phone #
PROFILE SUMMARY
Results-oriented professional with a newly acquired Masters in Public Administration and a decade of experience in social work and services. Seeking a challenging role to leverage my leadership skills and contribute to organizational success. Proven ability to drive efficiency, lead teams, and implement strategic initiatives for positive impact. Successful in elevating program standards, enhancing client care efficiency, and streamlining documentation processes. Dedicated to utilizing diverse skill set to excel in dynamic, high- responsibility positions in your esteemed organization. Strong work ethic and commitment to achieving excellence. CORE COMPETENCIES
• Proven ability to develop and execute strategic plans to achieve organizational goals
• A decade of experience in social work/social services, showcasing strong leadership skills
• Proven ability to manage budgets, analyze financial data, and prepare comprehensive reports
• Knowledge of public policy development and analysis with solid program management skills
• Exceptional communication skills with the ability to foster a collaborative work environment
• Skilled in guidance, problem-solving. and conflict management for a smooth workflow
• Outstanding interpersonal skills with strong team spirit and great respect for diversity
• Exceptional organizational and time management skills with sound multitasking abilities SKILLS HIGHLIGHTS
Policy Analysis Public Management Compliance & Regulatory Standards Program Development & Management Budgeting & Financial Management Project Planning & Implementation Team Leadership Continuous Improvement Procedural Compliance Data and File Management Communication Public Speaking Change Management Creative Problem Resolution Superior Customer Service Cross-functional Collaboration Client Relationship Building Highly Detail-oriented MS Office Suite (Word, Excel, PowerPoint, ) PROFESSIONAL EXPERIENCE
State of Louisiana Department of Children Family Services Child Welfare Specialist III (Foster Care Case Manger) Oct 2022 – Present
• Provide advanced child welfare services ensuring safety, permanency, and well-being, aligned with state and federal laws.
• Offer professional administrative support to child welfare case workers for efficient program implementation.
• Assess, evaluate, and administer social services per Department of Children and Family Services protocols.
• Functionally supervise Child Welfare Specialists 1 or 2 in complex and sensitive investigations or cases.
• Provide supportive counseling, arrange community services, and act as an agency liaison to various organizations.
• Solely supervise child welfare units, including case assignments, correspondence approval, and statistical reporting.
• Lead worker role: train Social Services Specialists, conduct on-site visits, and offer technical assistance.
• Prepare and submit materials for legal actions such as termination of parental rights or abandonment.
• Evaluate child abuse/neglect reports, determine priority, and prepare complaint forms for assignment.
• Conduct investigations, manage routine or specialized cases, and ensure child safety through appropriate referrals.
• Serve on 24-hour on-call duty, manage complex cases, and assess safety through interviews and observations. Key Accomplishments
Achieved a 20% reduction in case processing time, expediting child welfare services delivery.
Led training initiatives, resulting in a 15% increase in worker efficiency and case resolutions. Behavioral Services of Louisiana
Caseworker Supervisor May 2018 – July 2023
• Conducted day-to-day operations of Integrated Case Management, identifying high-risk clients for empowerment/improved health.
• Assessed and monitored clients' functional levels, collaborated on Case Management Care Plans, and ensured quality monitoring.
• Enhanced clients' self-management of psychiatric or emotional symptoms, maintaining comprehensive clinical documentation.
• Completed strengths-based assessments, developed care plans, coordinated services, and led community team meetings.
• Worked telephonically and face-to-face to set goals, empower patients, and address behavioral and physical health.
• Ensured compliance with BSLA policy guidelines, referral processes, and established pre-certification and authorization policies.
• Collaborated with medical and behavioral providers to optimize care, reviewed and approved assessments and plans.
• Coordinated monthly staff meetings, interacted with diverse populations, and managed documentation with computer skills.
• Demonstrated strong communication, writing skills, and effective multitasking in a dynamic healthcare environment. Key Accomplishments
Improved client outcomes by 20% through strategic care planning and enhanced collaboration with providers.
Streamlined documentation processes, reducing errors by 15% and ensuring compliance in record keeping. Page 2 of 2
Tass Brain Injury Rehab
Life Coach Supervisor Dec 2016 – Jan 2021
• Ensured clients' health, welfare, and safety by providing basic care, including daily activities and personal hygiene.
• Performed hands-on care, assisting with bathing, dressing, toileting, meal preparation, and medication administration.
• Executed housekeeping and kitchen duties, conducted patient lifting, and implemented compensatory strategies and interventions.
• Learned and applied behavioral programs, defused triggers, and redirected for clients' safety and well-being.
• Completed required documentation following state regulations and facility policies for comprehensive record-keeping.
• Provided appropriate supervision, therapeutic activities, and medical protocols, ensuring adherence to daily routines.
• Transported clients to outings and appointments, contributing to a holistic and supportive care environment. Key Accomplishments
Enhanced client care efficiency, reducing response times by 20% through streamlined daily routines.
Implemented effective behavior management strategies, resulting in a 15% reduction in disruptive incidents. Ekhaya Youth Project
Youth Support Case Manager Dec 2015 – Oct 2017
• Assisted youth and families in developing coping skills for effectively managing psychiatric symptoms.
• Monitored youth productivity, generated reports, and ensured technical accuracy, adhering to company policies.
• Provided structured activities for mutual support among youth and maintained accurate procedural conformity.
• Offered communication and follow-up to keep families informed of new information, procedures, and company-related changes.
• Determined work procedures, prepared schedules, and enhanced workflow efficiency through standardized procedures and composite reports.
Key Accomplishments
Strengthened family communication, ensuring a 30% increase in awareness of youth-related information and procedures. New Orleans Sheriff Department
Sheriff Deputy II Jan 2013 – Feb 2017
• Utilized correctional procedures and administrative skills to observe inmate and visitor activities in facilities.
• Maintained composure in stress, with understanding of complex computer systems, managing facility operations effectively.
• Monitored safety radio frequencies, reported issues, served as central point for officers, and processed records. Key Accomplishments
Enhanced facility security through vigilant observation, reducing incidents by 20% and ensuring inmate safety. Neuro Restorative
Program Supervisor Mar 2012 – Apr 2015
• Provided high-quality leadership, direction, and supervision in all program settings, fostering a culturally sensitive environment.
• Guided, monitored, and ensured quality, safe service delivery, complying with agency, county, state, and federal standards.
• Monitored, prepared, and submitted program and financial outcome reports following agency practice and protocols.
• Attended external and internal agency trainings, completed all required hours, meeting funder and licensing regulations. Key Accomplishments
Elevated program standards, achieving 15% improvement in service quality and compliance with regulations. Absolute Care Providers
Program Manager July 2009 – Jan 2013
• Led structured day sessions, developed monthly themes, and distributed lesson plans for engaging activities.
• Researched and developed activities based on themes, driving participant engagement and suggesting future activities.
• Delegated tasks, tracked progress for timely completion, and ensured therapists submitted monthly participant reviews.
• Provided technical support during tele-rehab, assisting participants and therapists for seamless service delivery. Key Accomplishments
Enhanced facility security through vigilant observation, reducing incidents by 20% and ensuring inmate safety. EDUCATION
University of Phoenix
Masters of Public Administration Oct 2023
Finished with a 3.8
Bachelors of Science in Criminal Justice Nov 2021
Associate of Arts Dec 2013
Mt. Hermon High School May 2009
High School Diploma
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