Strategic Human Resources Leader
Resume:
Vivian Davis, SHRM-CP, PHR, CIC, MBA
***********.**@*****.***
Strategic HR leader with over 15 years of human resources, relationship building and people management experience.
Exceptional skills in developing innovative programs and strategic initiatives to address talent, change and development.
Areas of Expertise
•Talent Acquisition
•Talent Management
•Succession/Workforce Development Planning
•Project/Performance Management
•Compensation/Benefits Management
•Culture and Engagement Action Planning
•Change Management/Organization Design
•Coaching/Career/Leadership Development
Value Added Experience
Birmingham Jefferson County Transit Authority, Birmingham, AL 2024 – Present
HR Director
●Led the HR operations including talent acquisition, performance management, labor relations, leadership development, strategic planning, employee engagement/retention and compliance with 3 direct reports and 325 employee base.
●Served as Program Manager for EFP process to select new HRIS system which included talent acquisition, performance management, learning management system, benefits, and compensation platforms.
●Developed a new talent acquisition and onboarding process that includes new documents, surveys, and service levels expectations.
Peco, Tuscaloosa, AL 2023-2024
Plant HR Manager/Director
•Led plant HR operations for staffing, benefits administration, performance management, union/labor resolutions, payroll, leadership development and compliance with state and federal laws. Managed 6 direct reports and supported an employee base of 600 team members.
•Created an inclusive talent acquisition process which included behavioral based interviewing, interview panels and diversified recruiting process.
•Executed auditor response strategy which resulted in zero findings in audit for the first time in plant’s history.
EMC Insurance, Birmingham, AL 2017-2023
HRBP Supervisor/Manager
•Led HR Field operations (18 branches - Western, Central, Eastern regions) and 5 business units (Claims, Agency, Bonds, Premium Audit, Rating). Supported 5 direct reports and an employee service base over 1,000 employees.
•Developed new hire onboarding program and increased retention by 50% in the first year for new hires.
•Developed diverse talent strategy and increased bench strength in key departments by 25%.
•Created collection procedures that resulted in over $5 million in recovered account premiums for the company.
•Developed multi-year business plan addressing strategic planning, performance management, leadership development training, employee engagement and onboarding initiatives.
•Executed functional projects in internal equity, organization design, SOPs, and performance management that addressed company’s initiatives.
Jack Henry, Birmingham, AL 2011-2017
Senior Talent Recruiter/Employee Relations
•Designed Talent Acquisition Boot Camp for Managers program to train managers on behavioral based interviews and talent management process. Saved company over $500,000 the first year recruiting external talent instead of using contractors/vendors.
•Created and implemented community program that increased community participation and United Way contributions by 50%.
•Led project team in developing diversity recruiting plan to attract diverse talent and response to EEO initiatives.
•Served on succession planning team in developing a succession planning process for mid-level managers and senior staff.
Dayton Superior, Birmingham, AL 2007-2010
Regional Human Resources Manager (Corporate Learning/Workers Compensation)
•Led HR operations for union/non-union lean manufacturing facilities in the South region (AL, FL, GA, KS, and TX) with over 700 regional employees and 1 direct report.
•Developed full cycle talent system for recruitment, selection, and onboarding process for South region which led to successfully opening a new facility in hiring 50 people in 45 days for new GA plant.
•Designed and conducted an enterprise leadership training program for supervisory and mid-level management to develop high potentials for succession planning process. Provided assessment guidance, career coaching and served on continuous improvement team to identify and process and growth opportunities.
•Developed and implemented RTW and safety program which reduced accidents by 60% in the first year of implementation. Managed the corporate workers compensation/safety management program which identified cost saving opportunities.
DeKalb County Schools, Decatur, GA 2002-2005
Associate Superintendent of Human Resources
•Led HR operations for school system with 14,000 employees and 6 HR direct reports.
•Developed international talent plan and met goal of 100% certified teachers in every classroom.
•Won awards from the Profit Share Council of America (PCA) and the Visiting International Program (VIF) for innovative benefits plan and international recruiting program.
•Designed HR website and call center to address customer service concerns and to provide key information on benefits, job postings, and other HR services. Dropped calls decrease by 30% during the first 6 months.
•Designed and implemented flexible benefits program with new tax-sheltered administrator and customer service options that included mail order prescription drug program and supplemental insurance vendors.
•Developed and successfully executed $10 million HR budget which included workforce development action plans.
Education and Skills
•Change Management Specialist Certification (Pending), Management and Strategy Institute
•Masters - Business Administration (MBA) - University of Alabama at Birmingham, Birmingham, Alabama
•Bachelors - Finance, (University Honors) - University of Alabama at Birmingham, Birmingham, Alabama
•Diversity, Equity and Inclusion (DEI) Workplace Certificate – University of South Florida, Tampa, Florida
•Professional in Human Resources (PHR) – Human Resources Certification Institute (HRCI)
•SHRM Certified Professional (SHRM-CP) - Society of Human Resources of Management (SHRM)
•Certified Insurance Counselor (CIC) - National Alliance for Insurance Education and Research
•Certified Interview Trainer – Targeted Selection Interview Training, Development Dimensions International (DDI)
•Proficient in People Analytics, Monday.com, Avail, Workday, UKG, PeopleSoft/Oracle, SAP, Culture Amp, Udemy, Microsoft Suite, Publisher, Banner, Blackboard, Lucid Charts, Jira, Zoom Whiteboard, Microsoft Teams and Applicant Tracking Systems
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