TAMERA
PENN
**********@*****.***
Michigan City, IN 38647
Bold Profile
Driven by results, adept in customer service and problem-solving, I enhanced store visual appeal and customer engagement at Family Express Corp. Excelling in teamwork and collaboration, I also boosted productivity at Alpha Baking Company by maintaining a clean work environment and training colleagues, demonstrating a commitment to efficiency and safety.
PROFESSIONAL SUMMARY
Family Express Corp. - Sales Associate
Michigan City, IN • 04/2023 - Current
Alpha Baking Company - Utility Worker
La Porte, IN • 09/2018 - 02/2023
Hacienda Mexican Restaurants - Server
Michigan City, IN • 08/2008 - 09/2018
WORK HISTORY
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
•
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
•
• Built relationships with customers to encourage repeat business. Managed returns, exchanges and refunds in accordance with store policy.
•
Kept work area clean, neat, and well-stocked to maximize productivity.
•
• Collected and disposed of trash and debris.
Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
•
Verified that all safety procedures were followed while working on utility systems.
•
Trained other personnel in proper maintenance and repair of utility systems.
•
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
•
Served food and beverages promptly with focused attention to customer needs.
•
Worked with POS system to place orders, manage bills, and handle complimentary items.
•
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
•
SKILLS
• Customer Service
• Teamwork and Collaboration
• Time Management
• Problem-solving skills
Purdue University
West Lafayette, IN • 05/2024
Legal Secretary: Law (Pre-Law)
EDUCATION