Business Administration Customer Service

ROSELLE TY

***** ** ****. *** ****, Surigao City

Surigao del Norte, Philippines

email id: *********@*****.***

mobile#: 095*-***-****

To secure a position in a dynamic organization where I can leverage my skills and experience while continuously learning and growing. I am eager to contribute to the company's success and pursue opportunities for professional development and career advancement.

• BSED (Bachelor of Science in Secondary Education)- Bucas Grande Foundation College, 2024

• MBA (Master’s in Business Administration)– St Paul University Surigao, 2012

• BSBA (Bachelor of Science in Business Administration) – St.Paul University Surigao, 2004 Education:

• Expertise in creating and implementing educational programs tailored to diverse learning needs.

• Proficient in designing lesson plans and educational materials that align with learning objectives.

• Strong ability to maintain a positive and productive classroom environment.

• Skilled in assessing student performance and providing constructive feedback to promote growth.

• Knowledgeable in integrating digital tools and platforms to enhance learning experiences. Business Administration:

• Experienced in managing projects from inception to completion, ensuring timely and within- budget delivery.

• Ability to develop and execute business strategies that align with organizational goals.

• Skilled in identifying inefficiencies and implementing process improvements to optimize operations.

• Strong interpersonal skills for building and maintaining client relationships, ensuring customer satisfaction.

Sales Associate:

• Customer Service: Exceptional ability to understand customer needs, provide solutions, and ensure a positive shopping experience.

• Product Knowledge: Extensive knowledge of products or services, enabling effective communication of features and benefits to customers.

• Sales Techniques: Proficient in upselling, cross-selling, and closing sales to meet or exceed sales targets.

• Inventory Management: Experience in managing inventory levels, restocking, and ensuring product availability.

• Communication & Negotiation: Strong verbal communication and negotiation skills to persuade and influence customer decisions.

• Credit Review Officer

• Internal Auditor

• Bank Teller

• Bank Account Analyst

• Bank Accountant

• Bank Releasing Analyst

Career Objective:

Academic Background:

Professional Skills:

Professional Experience:

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• #DatosMoProtektado: PROTECTING YOUR DATA PRIVACY AND YOUR CREDIT SCORING

• CREDIT REGISTRY AND COOPERATIVE PARTNERSHIP PARTNERSHIP: ENHANCING COOPERATIVE PERFORMANCE, BUILDING TRUST AND RESILLIENCE.

• #MAKABAGONGSME: EMPOWERING THE MSME THROUGH CIC CREDIT REPORT

• #CREDITREADY: REBUILDING YOUR CREDIT HISTORY AND THE BASICS OF BUSINESS LOAN

• CREDIT REPORT 101: UNLOCKING THE VALUE OF YOUR CREDIT HISTORY

• THE CIC CREDIT REPORT AND THE POTENTIAL FOR MSME GROWTH

• REAL ESTATE LECTURES AND TRAININGS FOR REAL ESTATE SALESPERSONS

• KNOW YOUR MONEY SEMINAR

• FINANCIAL CONSUMER PROTECTION ORIENTATION

• HUMAN ENHANCEMENT TRAINING FOR RURAL BANKERS

• Workshop 101: COLLECTION, MONITORING & PLANNING

• ORIENTATION ON RBPI'S RECORD KEEPING ON DEPOSITS OPERATIONS MANUAL

• CUNTERFEIT DETECTION SEMINAR

• ANTI -MONEY LAUNDERING ACT

• BASIC COOPERATIVE COURSE

• TELLER' TRAINING PROGRAM

• Date of Birth :November 29, 1983

• Gender :Female

• Nationality :Filipino

• Language Known : English & Native Filipno

Declaration: I hereby declare that all the above information is true to the best of my knowledge. Signature:

Personal Details:

Certifications:

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