MICHELE PACHECO
*******.**********@*****.***
EDUCATION
Associate degree accounting – 1975
Housatonic Community College – Bridgeport, CT
High School Diploma – 1973
Milford High School – Milford CT
SKILLS
Microsoft Word, Excel, Power point, Smartsheet utilization
Claim resolution -collections Hospice, Home Health, Physician, Skilled Nursing Facility
Insurance Verification and authorizations
UB04, HCFA1500 Home Health & Hospice billing/collections
Room and Board Hospice
EMPLOYMENT
Addus Home Care (2020- Current)
Hospice Reimbursement Supervisor
Managed Eligibility & Authorizations -Managed Cash Posting Team - Manage Hospice Collections - Manage Medicaid Room and Board
Communicate with branches, insurance companies, Medicaid, Medicare
Utilize a variety of platforms – Home Care Home Base, Matrix, Point Click Care, Waystar, E solutions, DDE
Work and oversee collections and room and board self – billing
Armada Skilled Homecare (2016 – 2020) until company sold
Home Health Billing Manager
Create claims, bill payers, intake, authorizations, collections all payers
General Office manager – oversee intake, authorizations, scheduling, F2F, medical records.
Skilled Healthcare (2001 – 2016)
Regional Accounts Receivable Manager until company sold
Managed Business Office Managers for 8 Skilled Nursing Facilities
Review and follow up on collections
Belen Meadows Nursing Center (1984 – 2001)
Office Manager – Privately owned Skilled Nursing Facility
Billing and collections for Skilled Nursing Facility
Oversee Payroll, accounts payable