Team Members District Manager

Octavia Johnson

*** ***** ****** **., ****** Grove, GA 30248

Mobile: 770-***-**** / Email: **************@*****.***

Pollo Campero

PROFESSIONAL EXPERIENCE:

**/**** - **/****

Atlanta, GA

Area Manager

Annual Sales Volume: $10MM

• Hired as Area Manager to oversee 2 locations recently franchised.

• Oversaw 100+ people including 5 managers per store.

• Recruited, hired, and developed incoming team members for all areas of the store in both FOH & BOH.

Oversaw all their training from start to finish.

• Managed all controllable expenses including food & labor cost, sales, expenses, P&L's, etc.

01/2018 - 08/2022

Wingstop (GSRS)

Atlanta, GA

District Manager

Annual Sales Volume: $12-$14MM

• Hired as GM, promoted to DM in 5 months. Oversees a total of 7 stores.

• Developed 1 AGM who was promoted to GM. Developed 1 GM who is now a DM.

• Oversees 150-220+ team members including managers.

• Selected to help open 4 new location in the Charlotte, NC market.

• Implemented doing food drops to local businesses and organizations to bring awareness to the brand.

Also promoted catering to local colleges and universities during their reunions to generate additional revenue.

• Oversaw all operations of every location for both FOH & BOH, daily/weekly reports of food and labor costs, sales, expenses, profit and loss, etc.

• Consistently achieved high scores in all locations for health inspections and safety audits.

01/2016 - 12/2017

Bojangles

Unit Director

McDonough, GA

Annual Sales Volume: $2.5 - $3MM

: Man fre alley pes pond tre fourhie san Hurdest Sales in the come deaninesand hygiene,

quality assurance, staff morale, and training and performance are meeting and exceeding expectations.

02/2012 - 12/2015

Burger King

General Manager

Locust Grove, GA

Annual Sales Volume: $2.5MM

• Won GM of the Month, and GM of the Year for sales performance.

: Received stratest demonstrating sheptens ous on er service still and solutions-oriented

abilities. This included the implementation of training sessions on how to handle irate customers, utilize distinctive listening skills and patience. This resulted in higher customer satisfaction, as well as happier employees and a lower turnover rate.

• Designed and implemented mentoring programs for cashiers and cooks, resulting in longer tenure and better prepared teams members.

: Unied performance managerent, coupld with behavioral management to crate a wining and

powerful work force.

EDUCATION:

Atlanta Technical College

Associates in Accounting

Atlanta, GA

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